Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Aqeel.uz. Zaman

Job
Karachi,SD
Aqeel.uz. Zaman

Summary

Experienced supply chain with over 10 years of experience in Retail. Excellent reputation for resolving problems and improving customer satisfaction.

Supply chain manager with over 2 years of successful experience in supply chain and ware housing operation. Recognized consistently for performance excellence and contributions to success in Retail industry.

Enthusiastic dispatch manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of supply chain operation and ware housing operation and training in time management skill. Motivated to learn, grow and excel in retail industry.

Overview

14
years of professional experience
5
years of post-secondary education
1
Language

Work History

Chase Up Shopping City
Karachi, Pakistan

Supply Chain Dispatch and Logistic Manager
09.2018 - Current

Job overview

  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used coordination and planning skills to achieve results according to schedule.
  • Identified issues, analyzed information and provided solutions to problems.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Developed team communications and information for meetings.

Chase Up Shopping City
Karachi, Pakistan

Supply chain section executive
09.2014 - 02.2018

Job overview

  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Delivered goods to customer locations within specific timeframes.
  • Monitored all company inventory to ensure stock levels and databases were updated.

Chase Up Shopping City
Karachi, Pakistan

Dispatch Officer
09.2010 - 04.2014

Job overview

  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Trained Number new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by Number%.
  • Directed all dispatching, routing and tracking of Number fleet vehicles.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Worked with type customers to understand needs and provide excellent service.
  • Completed minor preventative maintenance and mechanical repairs on equipment.

Education

Indus Institute Of Higher Education

B.Tech from Mechanic
04.2008 - 04.2010

University Overview

St.Patrick Collage
Sadar

D.A.E from Auto Mobile
04.2005 - 02.2008

University Overview

Skills

Service and supply support

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Accomplishments

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 20 staff members.

Timeline

Supply Chain Dispatch and Logistic Manager
Chase Up Shopping City
09.2018 - Current
Supply chain section executive
Chase Up Shopping City
09.2014 - 02.2018
Dispatch Officer
Chase Up Shopping City
09.2010 - 04.2014
Indus Institute Of Higher Education
B.Tech from Mechanic
04.2008 - 04.2010
St.Patrick Collage
D.A.E from Auto Mobile
04.2005 - 02.2008

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