Anushah Mughal
Karachi, Sindh
Summary
Human Resource Business Partner I strive to excel in Human Resource management through hard work, dedication & sincerity and aim to work with an organization that can help me polish my skills with an opportunity to grow in a challenging environment to thrive in.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Human Resources Executive
IBG Consulting
Karachi, Sindh
02.2021 - Current
- Collaborating with hiring managers to understand their needs and the roles that need to be filled
- Identifying the most effective methods for recruiting and attracting candidates
- Drafting recruitment advertisements; posts and/or ads in the most effective media for open positions
- Providing advice to hiring managers regarding salary negotiations with final candidates
- Facilitating contacts by creating and maintaining a presence in the technical/industry community and marketplace.
- Coordinate training sessions and seminars
- Perform orientations, onboarding and update records with new hires
- Maintain records of personnel-related data (payroll, personal information, leaves, etc.) in both
- Assist supervisors in performance management procedures
- Assist with day-to-day operations of the HR functions and duties
- Compile and update employee records (hard and soft copies)
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
- Coordinate HR projects (meetings, training, surveys etc.) and take minutes
- Deal with employee requests regarding human resources issues, rules, and regulations
- Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
- Communicate with public services when necessary
- Properly handle complaints and grievance procedures
- Performing other related duties as assigned
- Coordinate with the Agent regarding the insurance of employees (Addition/Deletion/Claim)
Front Desk Officer (HR/Admin)
Jubilee Life Insurance - HTA
Karachi, Sindh
07.2014 - 02.2021
- Interpreted management directives to define and document administrative staff processes
- Monitored and updated employee database and managed scheduling for team
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement
- Aided colleagues, managers and customers through regular communication and assistance
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Carried out day-to-day duties accurately and efficiently.
Front Desk Officer
Hub Pak Salt Refinery
Karachi, Sindh
10.2012 - 06.2014
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Provide secretariat support to the CEO.
- Maintain employee and Vendors data.
- Make recovery calls and corresponding via emails.
- Responsible for a part of petty cash.
- Scheduled appointments and conducted follow-up calls to clients.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
MBA - HRM
Institute of Business Management (IOBM)
Karachi, Pakistan 09.2016 - 12.2020
Skills
Recruitment strategies
Equal opportunities facilitation
Company organization
Policy and procedure adherence
Payroll coordination
Timeline
Senior Human Resources Executive
IBG Consulting
02.2021 - Current
MBA - HRM
Institute of Business Management (IOBM)
09.2016 - 12.2020
Front Desk Officer (HR/Admin)
Jubilee Life Insurance - HTA
07.2014 - 02.2021
Front Desk Officer
Hub Pak Salt Refinery
10.2012 - 06.2014