Dedicated and results-oriented professional with a strong background in sales and account management, poised to excel as an Assistant Key Accounts Manager. Proven ability to drive revenue growth through strategic sales initiatives and cultivate long-term partnerships with key stakeholders. Experienced in organizing educational workshops, gathering feedback, and leveraging market insights to forecast and capitalize on sales opportunities. Adept at collaborating cross-functionally to enhance customer satisfaction and achieve ambitious sales targets.
*Providing excellent customer service by assisting clients with account opening, inquiries, transactions, and issue resolution.
*Processing deposits, withdrawals, loan payments, and other financial transactions accurately and efficiently.
*Maintaining customer account records, updating information, and ensuring compliance with banking policies and procedures.
*Understanding and promoting bank products and services such as savings accounts, checking accounts, loans, credit cards, and investment options.
*Ensuring adherence to banking regulations, policies, and procedures to mitigate risks and maintain operational integrity.
*Handling cash transactions, balancing cash drawers, and managing vault operations securely.
*Processing and maintaining accurate documentation for transactions, account openings, and customer communications.
*Working collaboratively with other bank departments and colleagues to achieve branch goals and deliver exceptional service.
Financial Management:
*Prepare and maintain financial records, including income and expenditure statements, balance sheets, and other financial reports.
*Monitor and analyze financial data to ensure accuracy and adherence to budgetary guidelines.
*Manage payroll processing and ensure timely payment of salaries and benefits to school staff.
*Budgeting and Forecasting: Assist in the preparation of annual budgets based on projected income and expenditures.
*Prepare financial forecasts and projections to support strategic planning and decision-making.
*Manage accounts payable by processing invoices, verifying transactions, and ensuring timely payments to vendors and suppliers.
*Handle accounts receivable, including fee collection from students and parents, and reconcile accounts regularly.
*Provide financial analysis and insights to support decision-making on resource allocation, cost control measures, and revenue generation.
*Collaborate with school administrators, department heads, and staff to provide financial guidance and support.