- Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
- Experienced Training Specialist with 9-year record of success in IT solutions instruction. Focused on maximizing employee performance, team productivity and quality assurance with effective training programs. Looking to leverage 15 years in Healthcare IT & ICT Field o take on a dynamic role.
Hi, I’m
Aneeq Rehman
Credentialing Executive
Lahore
Summary
Overview
9
years of professional experience
5
years of post-secondary education
Work History
CureMDLahore, Punjab
Implementation Specialist & Credentialing Executive
2020.03 - Current (5 years & 2 months)
Job overview
- Assisted account executives with strengthening client relationships through targeted solutions
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs
- Explained complex, technology-related issues in basic, understandable terms to clients
- Cultivated relationships with sales team to support and supply corrective actions
- Aided senior leadership in authoring data capturing reports to identify issues and determine solutions
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service
- Configured, installed and handled troubleshooting tasks for variety of different applications
- Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements and customer demand
- Researched and resolved barriers to successful system functionality, improving support and issue resolution
- Led technology roadmapping, conducting research, development and installation according to deployment specifications
- Pulled from knowledge of technical industry and technological developments to drive IT deployments.
The Superior GroupLahore
Team Leader - Senior Executive Coordinator
01.2017 - 12.2018
Job overview
- Worked exile hours across night, weekend and holiday shifts
- Acted as a, in group projects, delegating tasks and providing feedback.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
The Superior GroupLahore
Executive Coordinator
01.2014 - 08.2017
Job overview
- Supervised administrative staff and administered performance evaluations to encourage goal achievement
- Interacted diplomatically with clients, partners and vendors to support business development efforts
- Organized meetings and teleconferences and drafted comprehensive minutes to document meeting outcome and dene next steps
- Exercised independent judgment in support of senior leadership and corporate mission.
Education
Virtual UniversityRemote Base
Associate Degree in Education from Education & ICT
01.2016 - 03.2018
University Overview
- Awarded for Student Engagement & Lesson Planning
- Professional Development: Curriculum Development & ICT
- Elected Captain of Debate Society & Student Engagement Center
- Research Project: ICT in CS Industry, Completed with A Grade
Virtual UniversityRemote Base
Bachelor of Science from Computer Science
03.2014 - 12.2016
University Overview
- Honor Roll in Representing the Student Society in International Event conducted by a public school from Malyasia
- Relevant Coursework: ICT in HealthCare & Technological Advancements in Teaching
- Professional Development: Teamwork, Agile Project Management, Communication
- Extracurricular Activities: Sports & Debating Society
- Research Project: Technology in the Car and Future of it!
Bise
Intermediate from Arts
2012-12
University Overview
Skills
- Mission Critical Applications
- Production Work
- Customer Support
- Benefits Implementation
- Customer Implementation
- Critical Thinking
- Staff Mentoring
- Revenue Growth
- Software and Hardware Implementation
- Client Needs Assessment
- Training Implementation
- Telephone Etiquette
- Project Planning
Timeline
Implementation Specialist & Credentialing Executive
CureMD
2020.03 - Current (5 years & 2 months)
Team Leader - Senior Executive Coordinator
The Superior Group
01.2017 - 12.2018
Virtual University
Associate Degree in Education from Education & ICT
01.2016 - 03.2018
Virtual University
Bachelor of Science from Computer Science
03.2014 - 12.2016
Executive Coordinator
The Superior Group
01.2014 - 08.2017
Bise
Intermediate from Arts
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