Amna Maqbool
Principal SQA Engineer || Automation Engineer
Layyah
Summary
Experienced Software Quality Assurance Engineer with a proven track record at Arbisoft, specializing in enhancing software quality, team efficiency, and client satisfaction. Skilled in software testing, bug tracking, test automation, and defect management, with a strong understanding of the software development life cycle and quality standards. Known for fostering collaboration, mentoring junior engineers, and ensuring high-quality, reliable software solutions. Demonstrates excellent problem-solving, adaptability, and the ability to meet evolving project needs while managing multiple priorities effectively.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Principal SQA Engineer
Arbisoft
08.2023 - Current
- Contributed to a positive team culture by leading training sessions and mentoring junior SQA engineers on best practices.
- Reduced software defects by collaborating closely with developers in an agile environment.
- Spearheaded the implementation of a centralized bug tracking system, fostering better collaboration between QA and development teams by streamlining issue management processes.
- Optimized test coverage through diligent analysis of requirements documentation and identification of potential gaps or inconsistencies.
- Achieved significant reductions in overall test cycle durations by proactively identifying opportunities for parallel testing execution across multiple platforms and environments.
- Provided valuable input in critical product design meetings, leveraging SQA expertise to ensure that quality considerations were incorporated from inception through to final release.
- Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Sr. Software Quality Assurance Engineer
Arbisoft
08.2019 - 08.2023
- Manage QA activities across various projects, ensuring adherence to quality assurance processes.
- Contributed to product documentation efforts, supporting user manuals and technical guides for end users and internal staff members.
- Developed comprehensive test plans and cases, resulting in thorough coverage of all software components.
- Participated in Agile development sprints, collaborating closely with Scrum teams to incorporate QA feedback throughout the development cycle.
- Conducted root cause analysis for critical defects, leading to more effective resolutions and prevention of future occurrences.
- Served as a mentor for junior QA engineers, fostering professional development and growth within the team.
- Documented testing procedures for developers and future testing use.
- Facilitated continuous improvement initiatives by conducting regular process audits and recommending enhancements where needed.
- Design and execute comprehensive test cases, troubleshoot issues, track bugs, and manage releases and OKRs.
- Collaborate with clients and provide training and guidance to team members.
- Performed extensive regression testing after each release cycle to identify potential areas for improvement and maintain software stability.
Project Manager || Scrum Master
Arbisoft
03.2022 - 07.2022
- Successfully managed multiple projects (including learning and travel management systems) simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed project timelines, built and led teams, assigned tasks, tracked progress, designed layouts, and set project budgets.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Evaluated project performance, monitored progress, and ensured high levels of client satisfaction.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Wrote, updated and maintained project documentation.
- Communicated project updates to stakeholders at all levels.
QA Team Lead
Arbisoft
10.2021 - 07.2022
- Conducted root cause analysis for recurring issues, leading to long-term solutions and improved reliability.
- Facilitated effective communication between developers and testers, resulting in better collaboration during bug fixes.
- Reduced product defects with thorough test planning, execution, and reporting.
- Managed resources effectively, ensuring optimal team performance and productivity.
- Established comprehensive test plans based on project requirements and priorities.
- Led a team of QA professionals to ensure timely delivery of high-quality software releases.
- Created a culture of continuous improvement within the QA team through regular training sessions and knowledge sharing activities.
- Collaborated with cross-functional teams to identify areas for improvement in the development process.
- Mentored junior QA analysts to develop their skills and contribute more effectively to the team.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Developed and maintained defect databases for known issues.
Software Automation Engineer
Arbisoft
09.2020 - 03.2022
- Designed and written automation test scripts to automatically test an online education system using Typescript and Cypress.
- Designed test strategy documents and automated test plans.
- Completed automation of functional and regression testing.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Updated and maintained project documentation for detailed recordkeeping.
- Led training sessions on automation tools and practices, elevating team proficiency and fostering culture of continuous improvement.
- Participated in root cause analysis efforts to resolve complex issues related to automated equipment performance.
Software Quality Engineer
Shaukat Khanum Memorial Cancer Hospital and Resear
08.2017 - 08.2019
- Facilitated improvements in overall software quality through active participation in process improvement initiatives within the organization.
- Improved processes and implemented CMMI Level 3, ISO 9001, ISO 20000, and ISO 27001 standards.
- Led and conducted multiple internal audits for CMMI Level 3 and various ISO certifications.
Unity 3D Developer
SSA Soft
03.2015 - 09.2015
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
- Debugged complex software issues, leading to a more stable product release.
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Translated customer requirements into written use cases.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Education
Master of Science - Software Engineering
COMSATS University
Islamabad, Balochistan, Pakistan 04.2001 -
Bachelor of Science - Software Engineering
University of Engineering And Technology
Taxila, Punjab, Pakistan 04.2001 -
Skills
User acceptance testing
Test case development
Test plan creation
Usability testing knowledge
Manual testing proficiency
Quality assurance planning
Agile methodology experience
Software development lifecycle
Regression testing expertise
Mobile application testing
Defect tracking mastery
Functional testing expertise
Team collaboration aptitude
Database testing proficiency
Scrum framework
Strong communication skills
Test management tools
Critical thinking capacity
Continuous integration
API testing mastery
Regression testing
Functional testing
Test planning
Manual testing
Defect documentation
Product testing
Requirements analysis
Test reporting
Troubleshooting and resolution
Defect tracking
Test documentation
Integration testing
Quality assurance
Bug reporting
Problem logging
Test case management
Defect tracking and reporting
Scenarios and use cases
Time management abilities
Team collaboration
Cross-platform testing
Web and mobile application QA
Collaborative team player
Analytical thinking
Client requirements
Adaptability and flexibility
Continuous improvement
Defect monitoring
Team mentoring
Training and onboarding
Teamwork and collaboration
Time management
Strong problem solver
Software development tools: JIRA, confluence
White box testing
Software defect documentation
Software release and versioning
Cross-functional team collaboration
Certification
ISTQB Certified Tester Foundation Level (CTFL) - International Software Testing Qualifications Board (ISTQB).
Timeline
Principal SQA Engineer
Arbisoft
08.2023 - Current
Professional Scrum Master I (PSM I) - Scrum.org.
07-2022
Project Manager || Scrum Master
Arbisoft
03.2022 - 07.2022
ISTQB Certified Tester Foundation Level (CTFL) - International Software Testing Qualifications Board (ISTQB).
01-2022
QA Team Lead
Arbisoft
10.2021 - 07.2022
Software Automation Engineer
Arbisoft
09.2020 - 03.2022
Sr. Software Quality Assurance Engineer
Arbisoft
08.2019 - 08.2023
Software Quality Engineer
Shaukat Khanum Memorial Cancer Hospital and Resear
08.2017 - 08.2019
Unity 3D Developer
SSA Soft
03.2015 - 09.2015
Master of Science - Software Engineering
COMSATS University
04.2001 -
Bachelor of Science - Software Engineering
University of Engineering And Technology
04.2001 -
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