Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ammar Jafar

ADC Operations
Bahawalpur

Summary

Proven leader in ADC and CLPU, adept at managing complex settlements and loan processing with NRSP Microfinance Bank Limited. I significantly contributed to streamlining processes and improving service delivery.

Overview

13
13
years of professional experience

Work History

Assistant Manager ADC Operations (Act)

NRSP Microfinance Bank Limited Head Office
Bahawalpur
11.2023 - 04.2024

Settlement & Reconciliation

  • Coordinate with 1-link, Union Pay, APPS, and member banks for daily settlement and reconciliation of ATM withdrawals, IBFT, and POS.
  • Maintain daily reconciliation of ADC-related GLs.
  • ATM balancing and branch support.

Dispute Resolutions

  • Manage disputes with 1-link via SDRS and CDRS.
  • Cordinate branches for proactive reversals and dispute resolution with member banks.

Card Facilitation Center

  • Handle the receiving, dispatch, and reporting of captured cards.

RAAST Operations

  • Manage settlement, reconciliation, and disputes for RAAST transactions.
  • Coordinate with treasury for fund movements and liaise with regulators and banks.

ATM/Debit Cards Production

  • Process daily ATM/Debit card requests and handle errors or complaints with branches.

Loan Recoveries via Partner Banks & BB Agents

  • Manage settlement, reconciliation, and dispute resolution of loan recoveries via partner banks and BB agents.
  • Coordinate with internal teams for errors and exceptions.

Internal, External, and Regulatory Reporting

  • Assist in routine data reporting for 1-link, SBP, and special monitoring during holidays.

Branch Balancing

  • Ensure timely settlement of excess ATM cash with branches.

Senior Officer ADC Operations

NRSP Microfinance Bank Limited Head Office
Bahawalpur
08.2019 - 10.2023
  • Coordinate daily settlement and reconciliation for ATM withdrawals, IBFT, POS, and maintain ADC-related GLs.
  • Manage ATM balancing, branch support, and card facilitation (captured cards handling).
  • Handle disputes via SDRS/CDRS, coordinating with branches for proactive reversals and dispute resolution.
  • Oversee RAAST transaction settlement, fund movement, and liaise with regulators and banks.
  • Process ATM/Debit card requests, addressing errors and complaints with branches.
  • Manage loan recovery settlements and dispute resolution with partner banks and BB agents.
  • Assist in internal, external, and regulatory reporting, ensuring branch balancing and ATM cash settlement.

Officer / Assistant CLPU

NRSP Microfinance Bank Limited Head Office
Bahawalpur
05.2012 - 07.2019
  • Process loan applications, ensuring all required documents are complete and accurate.
  • Perform credit checks and evaluate customer eligibility for loan approvals.
  • Coordinate with branches and other departments for timely processing of loan disbursements.
  • Ensure compliance with bank policies and regulatory guidelines during loan processing.
  • Maintain and update loan records in the system, ensuring accuracy and completeness.
  • Assist in the resolution of loan-related queries and discrepancies from branches or customers.
  • Prepare reports on loan processing activities for management review and audits.



Internship

District Account Office
Bahawalpur
05.2011 - 04.2012
  • Data Entry and Record Keeping.

Education

M.Sc In Business Economics -

The Islamia University of Bahawalpur
Bahawalpur
2009

Bachelors In Arts -

The Islamia University of Bahawalpur
Bahawalpur
2007

Intermediate -

Board of Intermediate And Secondary Education
Bahawalpur
2005

Matric Science -

Federal Board of Intermediate And Secondary Educat
Bahawalpur
2003

Skills

  • Alternate Delivery Channels Operations
  • Branch Operations
  • CAD Operations
  • Loan Processing
  • MS Excel , Word, PowerPoint

Timeline

Assistant Manager ADC Operations (Act)

NRSP Microfinance Bank Limited Head Office
11.2023 - 04.2024

Senior Officer ADC Operations

NRSP Microfinance Bank Limited Head Office
08.2019 - 10.2023

Officer / Assistant CLPU

NRSP Microfinance Bank Limited Head Office
05.2012 - 07.2019

Internship

District Account Office
05.2011 - 04.2012

M.Sc In Business Economics -

The Islamia University of Bahawalpur

Bachelors In Arts -

The Islamia University of Bahawalpur

Intermediate -

Board of Intermediate And Secondary Education

Matric Science -

Federal Board of Intermediate And Secondary Educat
Ammar JafarADC Operations