Summary
Overview
Work History
Skills
Accomplishments
Education
Certification
Languages
Hobbies
References
Timeline
AccountManager
Ammad  Mirza

Ammad Mirza

Software Sales Consultant
Karachi,Sindh

Summary

Seasoned Software Sales Specialist with proven track record of 18+ years in software solutions and B2B sales. Possess strong understanding of technical concepts, solid customer service skills, and capability to translate complex software ideas into easily understandable terms for clients. In previous roles, successfully built client relationships leading to increased sales revenue. Known for problem-solving abilities and knack for identifying customer needs to recommend suitable software solutions.

Overview

18
18
years of professional experience
8
8
Certification
4
4
years of post-secondary education

Work History

Sales Director, Business Development

Zamratech Pvt Ltd
Karachi , Sindh
01.2024 - Current

• Negotiated contracts with potential clients while maintaining a focus on profitability objectives.
• Implemented best practices for lead generation initiatives, including cold calling, PPC, SEO, and business listing campaigns.
• Presented sales proposals to prospective customers to build new opportunities.
• Developed incentive programs to motivate staff towards achieving set targets.
• Directed all aspects of the sales cycle from initial contact through successful closure of deals.
• Conducted market research to identify industry trends, pricing strategies and competitive landscape.
• Developed and implemented strategic sales plans to increase customer base and ensure customer retention.

Vice President

Logicose Pvt Ltd
Karachi - Sindh
02.2021 - 12.2023
  • Analyzed market trends to identify opportunities for growth within existing markets or new ones.
  • Established performance standards for staff members in order to drive productivity levels up.
  • Negotiated contracts with suppliers to reduce costs while maintaining quality standards.
  • Implemented process improvement procedures that resulted in cost savings across the board.
  • Managed 70+ member in the organization consists of sales executive , business developers , project managers , pre-sales managers, marketing coordinators and brand managers
  • Supported business development efforts and coordinated with the marketing team on special campaigns.

Assistant Vice President of Sales

Abtach Pvt Ltd
Karachi - Sindh
09.2018 - 12.2019
  • Identified new business opportunities through market research.
  • Provide services like mobile apps, 2D, 3D gaming apps, machine learning, IoT, AR/VR, NFT, and blockchain. In North American and Middle East market
  • Monitored performance metrics such as customer acquisition rates, retention rates, and average transaction size in order to track success against goals.
  • Conducted monthly meetings with sales staff to review progress against goals.
  • Evaluated individual performance against established objectives; conducted regular one-on-one meetings with direct reports.
  • Created successful online marketing strategies and campaigns to cross- sell products and services leading to $1.5 million in additional annual revenue from existing clients.

Business Unit Head & Salesforce Sales Ops Spcialis

Xpretech Technlogy Solutions
Karachi- Sindh
01.2015 - 07.2018
  • Developed new products or services based on market trends and customer feedback.
  • Supervised a team of managers responsible for various aspects of the business unit's operations, including sales, marketing, finance, and production.
  • Worked closely with other departments in order to develop integrated solutions to complex problems facing the organization as a whole.
  • Investigated and resolved customer complaints quickly and efficiently while maintaining positive relationships with all stakeholders involved .
  • Negotiated contracts with vendors and suppliers for products or services needed by the business unit.

Sales Team Leader

Salsoft Technology
Karachi - Sindh
05.2013 - 12.2014
  • • Identified opportunities for process optimization within the department.
    • Developed methods for tracking progress against goals set by management.
    • Collaborated with cross-functional teams on product development initiatives.
    • Monitored staff performance and provided feedback on areas of improvement.
    • Coached team members on best practices for achieving success in their roles.

Senior Executive Sales & Support

Axact Pvt Ltd
Karachi - Sindh
09.2012 - 04.2013
  • • Sells mobile app services in the UAE/USA market through PPC, SEO and other marketing medium and develop relationships with prospects.
    • Explored new markets for potential opportunities related to software sales initiatives.
    • Collaborated with the marketing team on promotional campaigns for software products/services
    • Developed pricing strategies that resulted in increased revenue growth from existing client base.
    • Managed customer accounts by responding promptly to inquiries and resolving any issues in a timely manner.

Assistant Sales Manager

E-Pay Pakistan
Karachi - Sindh
01.2010 - 08.2012
  • • Trained new sales staff on product knowledge, sales techniques, and company policies.
    • Implemented new processes for managing customer accounts and improving lead generation efforts.
    • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
    • Identified opportunities to expand existing customer base through cross-selling initiatives.
    • Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.

Senior Takaful Consultant

Pak Qatar Family Takaful Limited
Karachi - Sindh
03.2008 - 03.2009
  • • Sell life, property, casualty, health, automotive, or other types of insurance.
    • Prepare reports and maintain records.
    • Seek out new clients.
    • In the event of a loss, help policyholders settle insurance claims.

Senior Development Officer

New Jubilee Life Insurance
Karachi - Sindh
07.2007 - 03.2008

• Sell life, property, casualty, health, automotive, or other types of insurance.
• Prepare reports and maintain records.
• Seek out new clients.
• In the event of a loss, help policyholders settle insurance claims.

Call Center Representative

Alvia Promotions
Karachi , Sindh
07.2006 - 07.2007

• Performed outbound calling campaigns to promote new products or services.
• Maintained detailed records of customer interactions and transactions for future reference.
• Analyzed data collected during each call in order to identify trends in customer feedback.
• Maintained accurate records of customer interactions for future reference.
• Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.

Skills

Sales Strategies

Sales expertise

Operations

Sales Planning

Market Penetration

Key account development

Sales Pipeline Management

Sales Presentations

Contract Negotiations

Business Development

Solution selling

Closing Techniques

Upselling strategies

B2B and B2C sales

Team building

Post-sales support

Product Demonstrations

Pipeline Development

Service Agreements

Enterprise Sales

Closing sales

Accomplishments

  • Exceptional sales person for Abtach in the year 2018
  • Best Sales Leader Logicose 2022

Education

Bachelor of Science - Information Technology

College of Management Sciences & Information Tech
Khairpur - Sindh
07.2015 - 10.2019

High School Diploma -

Karachi School , Privately
Karachi
08-2009

Certification

  • Google Project Management
  • Salesforce Sales operations professional certificate
  • Machine Learning Crash course (google)
  • Digital marketing course (IDM Pakistan)
  • Oracle Apps DBA R12 (install , patch) & R12 (system Administation oracle system administrator fundamentals and R12 install/patch/maintain oracle E-business suite
  • Oracle 10G DBA (oracle certified Professional)
  • Structure query Language and oracle OCA

Languages

English
First Language
Urdu
Proficient (C2)
C2

Hobbies

Range Shooting

Swimming

Cricket

Video games

Snooker

References

References available upon request.

Timeline

Sales Director, Business Development

Zamratech Pvt Ltd
01.2024 - Current

Vice President

Logicose Pvt Ltd
02.2021 - 12.2023

Assistant Vice President of Sales

Abtach Pvt Ltd
09.2018 - 12.2019

Bachelor of Science - Information Technology

College of Management Sciences & Information Tech
07.2015 - 10.2019

Business Unit Head & Salesforce Sales Ops Spcialis

Xpretech Technlogy Solutions
01.2015 - 07.2018

Sales Team Leader

Salsoft Technology
05.2013 - 12.2014

Senior Executive Sales & Support

Axact Pvt Ltd
09.2012 - 04.2013

Assistant Sales Manager

E-Pay Pakistan
01.2010 - 08.2012

Senior Takaful Consultant

Pak Qatar Family Takaful Limited
03.2008 - 03.2009

Senior Development Officer

New Jubilee Life Insurance
07.2007 - 03.2008

Call Center Representative

Alvia Promotions
07.2006 - 07.2007

High School Diploma -

Karachi School , Privately
Ammad MirzaSoftware Sales Consultant