Umer Ashraf
High School Graduate With Interest In Business Studies
Shorkot Cantt
Summary
High school graduate with a computer science background and practical experience in business operations, order handling, and customer communication. Worked in a family-owned wholesale business and also handled cold calling for US truck dispatching. Looking to study Business Management to build strong skills in leadership, sales, and business strategy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Operations & Sales Assistant
Family-Owned Wholesale Distribution Business
01.2025 - 03.2025
- Handled daily order processing from retail shops in nearby towns
- Coordinated packing, dispatch, and delivery of goods using local transport (vans/pickup trucks)
- Maintained basic accounting records, including sales logs, payment tracking, and vendor receipts
- Built and maintained good relationships with shop owners and regular clients
- Helped manage inventory levels and ensured timely restocking of fast-moving items
- Gained exposure to real-world logistics, cash flow management, and customer service
- Supported day-to-day operations, learning how small businesses operate end-to-end.
Freelance Cold Caller – Truck Dispatching
Self-Initiated Project With Peer
06.2024 - 12.2024
- Made outbound sales and service calls to US-based carriers and clients in the logistics industry
- Communicated clearly with native English speakers under pressure and time constraints
- Assisted in negotiating load rates and booking shipments using dispatching software
- Gained practical exposure to US trucking and logistics operations
- Built confidence in sales pitches, client handling, and objection management
- Worked collaboratively in a two-person team, managing schedules and follow-ups.
Education
Higher Secondary School Certificate (F.Sc) - Computer Science
Punjab Group of Colleges
Toba Tek Singh, Punjab, Pakistan 04.2001 -
Secondary School Certificate (Matric) - Computer Science
Zaid Public Higher Secondary School
Shorkot Cantt, Punjab, Pakistan 04.2001 -
Skills
Customer needs assessment
Stock management
Team collaboration
Point of sale operation
Relationship building
Cold calling
Strong communication and interpersonal skills
Computer proficiency and Microsoft office
Sales records management
Certification
IELTS – International English Language Testing System Self-Studied | British Council / IDP | Overall Band: 6.5
Timeline
Operations & Sales Assistant
Family-Owned Wholesale Distribution Business
01.2025 - 03.2025
IELTS – International English Language Testing System Self-Studied | British Council / IDP | Overall Band: 6.5
09-2024
Freelance Cold Caller – Truck Dispatching
Self-Initiated Project With Peer
06.2024 - 12.2024
Higher Secondary School Certificate (F.Sc) - Computer Science
Punjab Group of Colleges
04.2001 -
Secondary School Certificate (Matric) - Computer Science
Zaid Public Higher Secondary School
04.2001 -
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