Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Ammad Afzal

Ammad Afzal

Assistant Manager
Islamabad

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Shift Manager

Madonalds
islamabad
12.2020 - Current
  • Tracked receipts, employee hours, and inventory movements.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Coordinated project workflows for departments.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Cash Supervisor

Metro Cash N Carry
islamabad
02.2017 - 11.2020
  • Made daily cash deposits to company bank.
  • Compiled complex cash flow reports monthly.
  • Operated photocopy machine, cash register and other office equipment.
  • Traced back specific cash transactions to origins.
  • Performed accurate balancing of all receipts and transactions.
  • Utilized financial software to prepare consolidated financial statements.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Evaluated and negotiated contracts to procure favorable financial terms.

Team Lead

Shell Be Call Center
islamabad
03.2015 - 08.2016
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Designed strategic plan for component development practices to support future projects.
  • Audited team performance and compliance with [Type] and [Type] standards.

Education

Matric - Matric in Science

Quaid-e-Azam International School
Islamabad
02.2009 - 04.2010

FCS IN MEDICAL -

Tamer-e-millet School of Excellence
FATEH JANG
01.2011 - 04.2012

B.com -

Punjab University
Lahore
01.2013 - 04.2015

Skills

    Inventory controls

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Timeline

Shift Manager

Madonalds
12.2020 - Current

Cash Supervisor

Metro Cash N Carry
02.2017 - 11.2020

Team Lead

Shell Be Call Center
03.2015 - 08.2016

B.com -

Punjab University
01.2013 - 04.2015

FCS IN MEDICAL -

Tamer-e-millet School of Excellence
01.2011 - 04.2012

Matric - Matric in Science

Quaid-e-Azam International School
02.2009 - 04.2010
Ammad AfzalAssistant Manager