Experienced Business Development Executive with a demonstrated history of working in the telecommunications industry. Strong business development professional skilled in Customer Satisfaction, Contact Centers, Team Leadership, Customer Service, and Mobile Devices.
➢DMSS merchant onboarding In region North-2 from team.
➢ Merchants training.
➢ BDO Management (training, guidance, deployments).
➢ Providing business operational solutions.
➢ Ensuring Branding and visibility at business locations.
➢ Customer awareness and guidance.
➢ Achievements of MA target from regional BDOs and distribution teams.
➢ Achievements of Easypaisa Throughput from regional BDOs and from Distribution teams.
Regular market visits to gather insights and competitor information etc
Ensure retail audits w.r.t to communication and visibility.
Focus on top retailer to ensure retailer engagement for all products.
Provide day to day support to sales team on retailer addition.
Identify Areas of Retailer Addition.
Ensure Availability of Products in Market.
Campaign Communication and visibility at Top/all retailers.
Ensure merchandising activity at retail end.
Motivate and encourage salespersons in performing their job efficiently.
Ensure Target Achievement of Telenor Pakistan 4G Internet Devices.
Ensure Target achievement of 4G Internet SIMs.
Working On retailer Menu from where retailer subscribe Telenor Pakistan different packages.
Monthly Activation of BVS Retailers UAO.
DAP a daily activation of biomatric retailer.
Follow up and Achievement of Franchise KPIs.
Training of Franchise Staff, Retailers on New Telenor Pakistan Products & Services.
Prepare Visibility and Market Intelligence Report of the Belt.
Meeting sale targets, increasing Franchise profits. Daily deposit and reporting.
Route planning and target setting for RSOs.
Motivate and encourage salespersons in performing their job efficiently.
Ensuring and improving quality of sales.
Retail footprint expansion.
Insure availability of products.
Resolution of staff issues.
Coordinate with all concerned departments regarding compliance of company policies and strategies.
Meeting sale targets, increasing store profits, and providing satisfactory service to consumers in absence of Manager Monitor and control billing and expenses. Daily deposit and reporting. Assist to shop Manager to Manage the stock and provide input for stock selection input. Assist to Determine how many goods are actually on display, how many products are in the store inventory, what are the primary demands of customers,
Help salespersons in determining where to place goods and products that will attract the attention of consumers. Motivate and encourage salespersons in performing their job efficiently. Resolution of staff issues. Coordinate with all concerned departments regarding compliance of company policies and strategies in absence of Shop Manager. Work with Marketing for advertising/promotions that would create new customers for the business. Look after store cleanliness, maintenance and store facia.
Job Description:- Office Administration and Management.
Customer care & services and front disk operation.
Easy Paisa Service (Sending/Receiving Money, Creating Customer Account and involved in Utility Bills)
Postpaid Account activation and Mobile Number Portibility.
Sim modification (Replacement), Changing package plane, Change of name (Ownership)
Immediate reporting to Director, TSS and Training executive.
Operating System: Works with all kind of Microsoft Windows and DOS Office: Microsoft Office XP (Word, Excel & PowerPoint) Database:Microsoft Access Urdu:In page (Urdu word processor) Internet:Searching, Surfing, Chatting, Sending & receiving E-mail Video Editing:Ulead video studio Photo Editing:Adobe Photo shop Other:All kind of Hardware & Software installation and Networking
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