Summary
Overview
Work History
Education
Skills
Affiliations
Reading , cooking , traveling
Languages
Timeline
Generic
AMIR SHAHZAD

AMIR SHAHZAD

Faisalabad, Punjab,PB

Summary

Dynamic E-Commerce Manager at Launched Services, adept at optimizing order fulfillment and enhancing website user experience. Proven track record in driving data-informed decisions and increasing online visibility through strategic marketing initiatives. Skilled in product management and staff training, fostering a culture of excellence in customer service and operational efficiency.

Overview

5
5
years of professional experience

Work History

E-Commerce Manager

Launched Services
Faisal Town, Punjab, Pakistan
01.2021 - Current
  • Streamlined order fulfillment processes, enhancing efficiency and reducing shipping errors.
  • Managed product listings across multiple e-commerce platforms, ensuring accurate and updated information.
  • Analyzed customer feedback to identify trends and implement improvements in service delivery.
  • Collaborated with marketing teams to develop promotional strategies that increased online visibility.
  • Trained and mentored junior staff on best practices for e-commerce operations and customer service excellence.
  • Developed reporting frameworks to monitor key performance indicators, driving data-informed decision-making.
  • Collaborated with cross-functional teams to enhance website user experience, boosting conversion rates.

Education

Associate of Arts - Business Administration

Govt Collage Univeristy
Faisalabad, Punjab, Pakistan
01-2017

Skills

  • Product management
  • Order fulfillment
  • E-commerce platforms
  • Competitor analysis
  • Website optimization
  • Inventory tracking
  • Search engine optimization
  • Online advertising
  • Landing page optimization
  • Affiliate marketing
  • Product diversification
  • Staff training and development
  • Customer service
  • Operations management
  • Customer order management
  • Marketing strategy development

Affiliations

  • International Association of Administrative Professionals
  • Freemason
  • Association of Information Technology Professionals
  • National Association of Social Workers

Reading , cooking , traveling

  • Giovanni's Room.
  • James (Pulitzer Prize Winner)
  • Atomic Habits. by James Clear. ...
  • Kafka on the Shore. by Haruki Murakami. ...
  • Educated. by Tara Westover. ...
  • All My Rage. by Sabaa Tahir. ...
  • The Heaven & Earth Grocery Store.

Languages

English
Professional Working

Timeline

E-Commerce Manager

Launched Services
01.2021 - Current

Associate of Arts - Business Administration

Govt Collage Univeristy
AMIR SHAHZAD