Summary
Overview
Work History
Education
Languages
Timeline
Barista

Amir Faraz

Karachi,JK

Summary

Friendly Server with record of personable and professional service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift.

Overview

12
12
years of professional experience

Work History

Shift Manager

Kopi Pakistan
04.2024 - 07.2024


  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate them toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep the store operating smoothly and set a positive example for the shift team.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours, and inventory movements.
  • Maximized profitability by monitoring labor costs closely, and optimizing staff deployment based on expected customer traffic patterns.
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Oversaw loading and unloading of packages in the warehouse.

Server

Xander clifiton
02.2018 - 10.2022
  • Friendly Server with record of personable and professional service
  • Greets guests and explains daily specials to support decision-making.

Server

Espresso
01.2013 - 06.2017
  • Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
  • I adhered to all safety, sanitization, and food handling guidelines and regulations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Bachelor of Arts (B.A.) - Art

University Malaysia Sarawak, Sibu, Sabha
11.2007

Languages

English
Malay
Sindhi
Panjabi

Timeline

Shift Manager

Kopi Pakistan
04.2024 - 07.2024

Server

Xander clifiton
02.2018 - 10.2022

Server

Espresso
01.2013 - 06.2017

Bachelor of Arts (B.A.) - Art

University Malaysia Sarawak, Sibu, Sabha

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Amir Faraz