Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
SALE CONSULTANT
EFU LIFE INSURANCE
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
UNIVERSITY STUDYING, Ideas, Pakistan Arms and Peace
01.2018
PARTICIPATION: Consumer rights projection Council of Pakistan
23-Apirl-2019 BUKC
PARTICIPATION: 3rd Invention to innovation Summit Sindh
19-20-DECEMBER-2018 UOK
PARTICIPATION:
Customer Service Representative
TCS Private Limited
Karachi
01.2022 - Current
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Internee
Port Qasim Authority
Karachi
03.2022 - 05.2022
Collaborated with senior management on new initiatives to build confidence.
Evaluated staff performance and provided coaching to address inefficiencies.
Generated reports detailing findings and recommendations.
Education
BS (Maritime And Business Management) -
Bahria University Karachi
09.2018 - 01.2023
Matriculation - Science
Bahria Model School Majeed SRE 1, Karachi
04.2001 -
Intermediate - Engineering (Pre-Engineering)
Bahria College Karsaz
08.2016 - 08.2018
Skills
Creative problem solving
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Timeline
Internee
Port Qasim Authority
03.2022 - 05.2022
Customer Service Representative
TCS Private Limited
01.2022 - Current
BS (Maritime And Business Management) -
Bahria University Karachi
09.2018 - 01.2023
UNIVERSITY STUDYING, Ideas, Pakistan Arms and Peace