Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

AMIN AHMED

Karachi

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

SALE CONSULTANT

EFU LIFE INSURANCE
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

UNIVERSITY STUDYING, Ideas, Pakistan Arms and Peace
01.2018
  • PARTICIPATION: Consumer rights projection Council of Pakistan 23-Apirl-2019 BUKC
  • PARTICIPATION: 3rd Invention to innovation Summit Sindh
  • 19-20-DECEMBER-2018 UOK
  • PARTICIPATION:

Customer Service Representative

TCS Private Limited
Karachi
01.2022 - Current
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Internee

Port Qasim Authority
Karachi
03.2022 - 05.2022
  • Collaborated with senior management on new initiatives to build confidence.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Generated reports detailing findings and recommendations.

Education

BS (Maritime And Business Management) -

Bahria University Karachi
09.2018 - 01.2023

Matriculation - Science

Bahria Model School Majeed SRE 1, Karachi
04.2001 -

Intermediate - Engineering (Pre-Engineering)

Bahria College Karsaz
08.2016 - 08.2018

Skills

    Creative problem solving

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Timeline

Internee

Port Qasim Authority
03.2022 - 05.2022

Customer Service Representative

TCS Private Limited
01.2022 - Current

BS (Maritime And Business Management) -

Bahria University Karachi
09.2018 - 01.2023

UNIVERSITY STUDYING, Ideas, Pakistan Arms and Peace
01.2018

Intermediate - Engineering (Pre-Engineering)

Bahria College Karsaz
08.2016 - 08.2018

Matriculation - Science

Bahria Model School Majeed SRE 1, Karachi
04.2001 -

SALE CONSULTANT

EFU LIFE INSURANCE
AMIN AHMED