Highly detail-oriented and professional Branch Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Branch Manager
Mahmood Sons Tiles & Sanitary Showroom
Lahore , Punjab
03.2022 - Current
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Assessed employee performance and developed improvement plans.
Maintained friendly and professional customer interactions.
Engaged employees in business processes with positive motivational techniques.
Boosted sales and customer loyalty through incentive programs.
Sales & Marketing Coordinator
Dar Ceramics
Lahore, Punjab
11.2017 - 09.2024
Generated new sales leads to achieve and exceed monthly sales goals.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Attended monthly sales meetings and quarterly sales trainings.
Prepared merchandise for sales floor by pricing or tagging.
Met existing customers to review current services and expand sales opportunities.
Negotiated prices, terms of sales and service agreements.
Set and achieved company defined sales goals.
Sales Manager
GROHE
Lahore , Punjab
02.2021 - 03.2022
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Sales Consultant
SMC (Shahid Mehmood & Company)
Lahore , Punjab
09.2019 - 02.2021
Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
Created detailed sales presentations to communicate product features and market data.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Followed up with existing customers to provide additional support and address concerns.
Working as a Fine Foods –HHM GROUP- Wholesale Di at Hassan & Habib Sons of Mahmood Company w.l.l. Working as a Fine Foods –HHM GROUP- Wholesale Di at Hassan & Habib Sons of Mahmood Company w.l.l.