
Customer Service Representative with a proven track record at IRG Global, adept at resolving complex issues and enhancing customer loyalty. Skilled in Zoho CRM and problem-solving, I effectively managed high-stress situations, ensuring service excellence and customer satisfaction. Committed to delivering informed recommendations and maintaining detailed records for optimal service outcomes.
Customer service
Problem Solving
Product knowledge
Zoho CRM
Zendesk
Shopify Chat Support
Microsoft Excel
Go High level CRM
Microsoft Teams
Microsoft Outlook
CSAT