Ali Raza Munawar
Taxi Operator & Dispatcher
Lahore
Summary
To seek a career-oriented position in a dynamic Organization to strengthen my frontier of knowledge and at same time to endow my expertise for sake of Organization success to which I will work.
Overview
6
6
years of professional experience
Work History
Taxi Operator & Dispatcher
IBSTEC
02.2023 - Current
- Handled customer bookings and inquiries, providing accurate fare and availability information.
- Communicated regularly with drivers, offering updates and support.
Taxi Operator & Dispatcher
Hybrid Tech Solutions
03.2021 - 11.2022
- Efficiently coordinated communication between drivers and customers for timely pickups and drop-offs.
- Resolved customer inquiries and complaints, enhancing satisfaction and rapport.
- Monitored journey data and operational metrics to enhance service efficiency.
Digital Marketing Specialist
SABI Internationals
02.2020 - 11.2020
- Managed digital marketing campaigns across major platforms including Google, Facebook and Bing
Web Designer
Multiline Groups
08.2018 - 07.2019
- Enhanced website functionality and visual appeal, addressing technical issues.
- Resolved website issues to enhance user experience.
- Facilitated user training on website upkeep and modifications.
Education
BS Information And Technology -
Bahria University
Lahore, Punjab, Pakistan 04.2001 -
ICS -
Fast Science College
Haroonabad 04.2001 -
Skills
Communication Skills
Stress and Conflict Management
Effective Time Management
Negotiation Expertise
Self Driven
Languages
English, Urdu, Punjabi
Native language
Hobbies
- Book Reading
- Internet Surfing
- Travelling
Timeline
Taxi Operator & Dispatcher
IBSTEC
02.2023 - Current
Taxi Operator & Dispatcher
Hybrid Tech Solutions
03.2021 - 11.2022
Digital Marketing Specialist
SABI Internationals
02.2020 - 11.2020
Web Designer
Multiline Groups
08.2018 - 07.2019
BS Information And Technology -
Bahria University
04.2001 -
ICS -
Fast Science College
04.2001 -