Ali Zaib

During this time span I have explored and utilized all project management knowledge and skills.

Major Responsibilities includes

• Managing and Organizing Internal KPI’s, Team member’s trainings, evaluating and assisting them to enhance their technical and managerial capabilities.
• Monitoring and controlling certifications (Cyber Security, Network safety, EHS, Project management and Huawei other certifications) of Team on boarded the project.
• Monitoring and Controlling Subcontractor Pending and Wrong accepted PO’s. Issuance of warning for delays and mishaps with coordination of FSC.
• Coordination with CEG for identifying scope, offering for Quotation, open bidding, evaluating source selection criteria and making selection of particular supplier for that particular scope of work.
• Acting as a bridge between higher management and stakeholder of projects.
• Meeting arrangement Management with Customer, Internal stakeholders of projects, various departments and sponsors as well as taking dictations and minutes and communication between all concerns regarding dictations and minuets.
• Direct Responsible for Project daily, weekly, biweekly and monthly reports for Customer and internal Stake holders.
• Direct responsible for Reporting with Department director and Top management of Company.
• Directly engaged with Top management, Middle East and China HQ management for different approval and run time issue of projects.
• Master plan Accuracy, Follow-up with respective product PM, FSC PD, Nominals requirement and fulfillment and communicating with each concerned stakeholder.
• End to end Responsible for a Strategic Oriented project, daily, weekly meeting and stakeholder’s engagement responsible.
• Revenue forecasting for overall project, quarterly and monthly synching with internal and Customer Targets. ,
• Project KPI’s management like T2/T3, LOD, LTO, Revenue, Long term PO’s, ETM Handover follow-up form Concerned stakeholders.
• Daily KPI’s Meeting’s Management, Stakeholders engagement, Efficient and productive sessions arrangement.
• Customer reporting regarding project, products, scope of work progress and all supports highlighting to achieve project Objectives.
• Handling nationwide equipment processing efficiently.
• Weekly and Monthly Audits for Abnormal PR/PO, wrong PO issuance to avoid ‘’No PO, No work’’ violation.
• Service configuration for microwave, power and wireless products.
• Project Resources Management according to monthly, quarterly and overall project forecast and Delivery reviews.
• Management, Technical and self-grooming trainings management for Project Team members lagging behind in management or any new technology introduced.

During this time span, being the part of project team I was specially allocated to handle the delivery process of Microwave rollout, low cap, Hi cap, SDB and MIMO links from getting the Design data from Design team till equipment outbound from warehouse.

Major Responsibilities includes.

• Plan, monitor and control the delivery process according to RFI (Ready for Installation) Confirmation from Customer.
• Plan, Monitor and Control of Key milestone involved during Equipment Processing.
• Plan, Monitoring and control of Tasks Integration to achieve target timelines.
• Equipment delivery from getting designs from design team till out bounding of equipment from warehouse.
• Weekly audits regarding all installation, Transportation and dismantling Purchase requests and purchase orders.
• Weekly reporting regarding equipment outbound from warehouse to sites.
• Weekly review with PM’s regarding Delivered scope and scope in hand to be delivered.
• Monthly review with Product TL’s for making Local Purchase requirement.
• Managing Database of all delivered scope of all products.
• Awarded as Employee of the month by delivery equipment for 300 New Physical sites and making them on-air in given specific time.

During this tenure, I have been provided with opportunity to be part of FSC team to handle massive Rollout Projects Delivery. Specifically allocated to handle Delivery process form Customer Site Allocation till Equipment RTP (Ready to Pick) in Warehouse for Subcon.

Major Responsibilities are as following.

• Implementation of Transformed activity flow for Equipment Processing.
• Plan, Monitor and Control of Key milestone involved during Equipment Processing.
• Issuing Work orders in ISDP (Integrated Service Delivery Platform) to responsible departments and individual based on locked SLA.
• Plan, Monitoring and control of Tasks Integration to achieve target timelines.
• Coordination with PO Office (Project Operation Office) for Following Tasks.

1. DU ID (Delivery Unit ID)Definition in ISDP (Integrated Service

2. Delivery Platform) for targeted sites

3. Service Configurations in ERP-PM

4. Subcon PR/PO (Purchase Request/Purchase Order)

• Coordination with Project Operation Office for Following Tasks.

1. PCE/DCE (Product Configuration / Delivery Configuration) for targeted sites.

2. MR (Material Request)

3. DN (Delivery Notes)

4. Special Material Requests

5. Return Note

6. Claim request

• Coordination with SCM (Supply Chain Management) Team for getting Material RTP.

During this tenure, I have been provided with opportunity to be part of FSC team to handle massive Rollout Projects Delivery. Specifically allocated to handle Delivery process form Customer Site Allocation till Equipment RTP (Ready to Pick) in Warehouse for Subcon.

Major Responsibilities are as following.

• Implementation of Transformed activity flow for Equipment Processing.
• Remote monitoring of field activities, Supplier issues resolution for smooth execution of work going on field.
• Plan, Monitor and Control of Key milestone involved during Equipment Processing.
• Issuing Work orders in ISDP (Integrated Service Delivery Platform) to responsible departments and individual based on locked SLA.
• Plan, Monitoring and control of Tasks Integration to achieve target timelines.

As Customer Service Executive, tasks include following.

• Understanding customer’s needs and convey them to product development departments in order to attain objective of customer satisfaction.
• Have been awarded as top performer of month in very first month of joining by takin over 150 calls per day with no fatal call.
• Ample knowledge of complain management system and highly skilled to use it Formulation of processes and workflows of all operations at center, and quality assurance.
• Acting as bridge between various departments of company and clientele in order to facilitate them to get their issues resolved in Time. Have been involved in formulation of processes and procedures of Customer Relations department.

During this tenure, have been provided with opportunity to explore limits and capabilities of project management skill.

Major Responsibilities are as following.

• Kept projects on schedule by managing deadlines and adjusting workflows as needed.
• Gathered requirements for ongoing projects and organized details for management use.
• Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
• Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services.
• Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
• Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
• Awarded consecutive e times as Employee of the month award by achieving clients satisfaction.