Hi, I’m
Ali Shah
Senior Team Lead Manager
Mardan,Khyber pukhtoon khwa
Summary
Results-driven Operations Manager with 3-5 years of experience in the courier and logistics industry, specializing in fleet management, last-mile delivery, supply chain optimization, and cost-effective logistics solutions. Proven track record of enhancing operational efficiency, reducing costs, and improving customer satisfaction through strategic process improvements and effective team leadership. Expertise in managing large-scale logistics operations, optimizing routes, and implementing technology-driven solutions to streamline workflows. Passionate about driving productivity, fostering team collaboration, and delivering exceptional service in fast-paced environments.
Overview
5
years of professional experience
2
Languages
Work History
Call courier/postex pvt Ltd
Operation manager
05.2022 - Current
Job overview
- Oversaw and-to-end logetics and courier operations, ensuring timely and efficient delivery of shipments while maintaining high service standards
- Managed a team of statt, including drivers, warehouse personnel and customer service representatives, optiming productivity and performance
- Developed and implemented operational strategies to reduce costs, improve delivery tumoround time, and enhance customer satisfaction
TCS courier
Operation team lead/chief courier
08.2020 - 09.2021
Job overview
- Analyzed key performance indicators (KPK) such as on-time delivery rates, shipment accuracy, and customer complaints to drive continuous improvement.
- Ensured compliance with industry regulations, safety standards and company policies
- Led training programs for staff on best practices in logistics, customer service, and operational efficiency.
- Unitized logistics software to track shipments, manage inventory, and generate performance reports.
Education
National Institute of IT And Modern Languages Mardan
High School Diploma from Risk Assessment At Workplace
08.2024
National Institute of IT And Modern LanguagesMardan
High School Diploma from Fire Safety And First Aid Management
08.2024
ACME Institute of Safety Health AMIA 4720 Montgomery Lane, Suite 500 Maryland USA
High School Diploma from Iosh
08.2024
ACN Safety Training InstituteLas Vegas.USA
High School Diploma from 30-H OSHA
06.2024
Abdul Wali Khan UniversityMardan, Khyber pukhtoon khwa
Master of Science from Logistics And Supply Chain Management
02.2019
Abdul Wali Khan UniversityMardan, Khyber pukhtoon khwa
Bachelor of Science from Medicinal And Pharmaceutical Chemistry
08.2017
Board of Intermediate And Secondary Education MardanMardan, Khyber Pukhtoonkhwa
High School Diploma from Medicinal Chemistry
08.2015
Board of Intermediate And Secondary Education MardanMardan
Hssc from Medicinal Chemistry
08.2013
Skills
Logistics Management
Personal Information
ID Number: 923101914224
Timeline
Operation manager
Call courier/postex pvt Ltd
05.2022 - Current
Operation team lead/chief courier
TCS courier
08.2020 - 09.2021
National Institute of IT And Modern Languages
High School Diploma from Risk Assessment At Workplace
National Institute of IT And Modern Languages
High School Diploma from Fire Safety And First Aid Management
ACME Institute of Safety Health
High School Diploma from Iosh
ACN Safety Training Institute
High School Diploma from 30-H OSHA
Abdul Wali Khan University
Master of Science from Logistics And Supply Chain Management
Abdul Wali Khan University
Bachelor of Science from Medicinal And Pharmaceutical Chemistry
Board of Intermediate And Secondary Education Mardan
High School Diploma from Medicinal Chemistry
Board of Intermediate And Secondary Education Mardan
Hssc from Medicinal Chemistry
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