To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
ALI RAZA
SALES EXECUTIVE & CUSTOMER SUPPORT SPECIALIST
Walled City, Lahore
Summary
Overview
3
years of post-secondary education
4
Languages
Work History
Trans Global Services (TGS)Lahore
Sales Executive
09.2022 - 02.2023
Job overview
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated prices, terms of sales and service agreements.
- Trained new employees on customer service and organizing strategies.
FALCON TECH SOLUTIONS
Sales Executive
Job overview
- Call the carriers and convince them to work with us on weekly basis.
- Developed, maintained and utilized diverse client base.
- Recorded accurate and efficient records in customer database.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and community to promote long term business growth.
MINDBRIDGE PVT. LMT
CUSTOMER SERVICE
Job overview
- Achieve the goal of customer satisfaction starting from 58% achieving 84%
- Helping develop rapport with the customer base and build lasting relationships
- Addressed customers courteously using suitable methods and problem-solving skills
- Assisted with mentoring new employees during and after training
- Developed a
- Maintained working knowledge of internal policies, procedures , and services to appropriately address customer issues
- Maintained records of daily chat and outgoing call communications
CGPV INDUSTRIAL BUILDING SYSTEM SDN.BHDJOHOR BAHRU
SUPERVISOR
Job overview
- Take actions to avoid potential hazards or obstructions, such as utility lines, other equipment, other workers, or falling objects
- Plan and establish work schedules, assignments, and production sequences to meet production goals.
PEMBINAAN LOW & CHONG SDN.BHD. JOHOR BAHRU
Job overview
- OFFICE MANAGEMENT
- Use computers for various applications, such as database management or word processing
- Complete forms in accordance with company procedures
- Learn to operate new office technologies as they are developed and implemented
- Train and assist staff with computer usage.
Education
THE UNIVERSITY OF LAHORELahore
Bachelor of Science from International Relations And Affairs
08.2021 - Current
University Overview
PUNJAB GROUP OF COLLEGES
INTERMEDIATE from COMPUTER SCIENCE
University Overview
GOVT. ISLAMIA HIGH SCHOOL BHATI GATE
Associate of Science from Information Technology
04.2001
University Overview
PEAK SOLUTIONS COLLEGE LAHORE
DIPLOMA from GRAPHIC DESIGNING
03.2021 - 06.2022
University Overview
Skills
PROBLEM SOLVINGDECISION MAKINGADAPTABILITYWORK ETHICPROFESSIONAL COMPOSUREMUTUAL COORDINATIONLTV OPERATORTOWER-CRANE SIGNAL MANOVER-HEAD CRANE OPERATORFORKLIFT OPERATORMS OFFICE (word, excel, power point)
Sales funnel development
Database Management
Staff Management
Lead Generation
Schedule Coordination
Timeline
Sales Executive
Trans Global Services (TGS)
09.2022 - 02.2023
THE UNIVERSITY OF LAHORE
Bachelor of Science from International Relations And Affairs
08.2021 - Current
PEAK SOLUTIONS COLLEGE LAHORE
DIPLOMA from GRAPHIC DESIGNING
03.2021 - 06.2022
GOVT. ISLAMIA HIGH SCHOOL BHATI GATE
Associate of Science from Information Technology
04.2001
Sales Executive
FALCON TECH SOLUTIONS
CUSTOMER SERVICE
MINDBRIDGE PVT. LMT
SUPERVISOR
CGPV INDUSTRIAL BUILDING SYSTEM SDN.BHD
PEMBINAAN LOW & CHONG SDN.BHD. JOHOR BAHRU
PUNJAB GROUP OF COLLEGES
INTERMEDIATE from COMPUTER SCIENCE