Ali Rafi
Accounts Manager
Karachi
Summary
Hardworking and passionate job seeker with maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Account Manager
SMB Marble
Karachi
10.2021 - Current
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
Customer Relationship Officer
Telenor Pakistan
Karachi
02.2015 - 04.2016
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Worked with clients to address and respond to client and partnership management issues.
- Managed customer relations on ongoing basis to maximize customer retention.
- Assisted customers with opening accounts and signing up for new services.
Education
MBA - Finance
Muhammad Ali Jinnah University
Karachi 01.2023 - Current
Bachelor of Commerce - Business Administration
Dadabhoy Institute of Higher Education
Karachi 01.2017 - 12.2018
High School Diploma -
GOVT. City College
Karachi 01.2013 - 12.2014
High School Diploma -
Super Model Academy School
Karachi 01.2011 - 12.2012
Skills
Cost reviewing
Order management
Systems and software programs
Goals and performance
Networking skills
Management collaboration
Prioritizing workflows
Sage (peachtree) & Quickbooks Desktop & Quickbooks Online Expertise
Account management
Certification
Diploma in Computerized Accounting Software
Timeline
MBA - Finance
Muhammad Ali Jinnah University
01.2023 - Current
Account Manager
SMB Marble
10.2021 - Current
Diploma in Computerized Accounting Software
03-2021
Bachelor of Commerce - Business Administration
Dadabhoy Institute of Higher Education
01.2017 - 12.2018
Customer Relationship Officer
Telenor Pakistan
02.2015 - 04.2016
Certificate in Information Technology
10-2014
High School Diploma -
GOVT. City College
01.2013 - 12.2014
High School Diploma -
Super Model Academy School
01.2011 - 12.2012