Ali Hassan

• Applied effective problem-solving skills to address customer concerns and enquiries.
• Assessed customer needs to tailor product recommendations to individual requirements.
• Demonstrated products to showcase features and benefits, enhancing customer understanding.
• Resolved or escalated customer issues for high levels of satisfaction.
• Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
• Handled in-person, email and mailed correspondence.
• Implemented customer follow up to uphold service standards.

• Built lasting relationships with clients through customer service interactions.
• Contacted satisfied customers to offer additional services.
• Helped resolve client problems quickly with superior customer service.
• Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
• Resolved customer concerns promptly to maintain satisfaction.
• Completed customer searches to generate new leads.
• Collected and processed payments.
• Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.

Developed new business by networking with valuable customers.