Ali Hassan
Gujranwala, Punjab
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
5
5
years of professional experience
Work History
Store Manager
Charcoal PVT LTD
Gujranwala, Pakistan
07.2023 - Current
- Customer Service Excellence: Lead customer service initiatives, ensuring a seamless and positive shopping experience for all clients, resulting in increased customer retention and satisfaction.
- Sales Target Achievement: Consistently met and exceeded monthly sales targets by developing and implementing strategic sales plans. Managed product promotions, upselling, and cross-selling strategies to maximize revenue.
- Team Leadership and Management: Supervised a team of 7 staff members, overseeing daily operations, training employees, and managing shift schedules to ensure efficient workflow and staff performance.
- Financial Management: Responsible for cash flow management, including overseeing daily financial transactions, reconciling cash registers, and preparing end-of-day financial reports with 100% accuracy.
- Inventory Control and Operational Efficiency: Optimized inventory levels by conducting regular stock audits, ensuring accurate records, and timely replenishment. Implemented process improvements to enhance store operations and reduce waste.
- Problem-Solving and Conflict Resolution: Resolved customer complaints and operational issues with a calm, solution-oriented approach, improving overall customer satisfaction and employee morale.
- Developed strategies to improve efficiency of business operations and reduce costs.
Private Home Tutor
Mathematics
Lahore, Pakistan
02.2020 - 11.2022
- Developed and implemented individualised learning plans for each student.
- Assessed students' academic strengths and weaknesses to design appropriate lesson plans.
- Provided feedback to parents regarding their children's progress.
- Provided instruction in math, reading, writing, science, social studies and other subjects as needed.
- Encouraged students to think critically and develop problem-solving skills.
- Utilized technology such as computers, software programs and educational websites to enhance the learning process.
- Maintained records of student performance on tests and assignments.
Sales Agent
Outfitters
Gujranwala, Pakistan
06.2020 - 10.2020
- Developed relationships with customers by providing excellent customer service.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Negotiated contracts with customers to secure sales deals.
- Analyzed data to identify trends in customer behavior and preferences.
- Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
- Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
Education
Bachelor of Science - Mathematics
The University Of Lahore
Lahore01-2023
Intermediate - General Science
FG Degree College
Gujranwala Cantt01-2018
High School Diploma -
Govt High School
Rahwali, Gujranwala01-2016
Skills
- Budget Administration
- Talent Recruitment
- Store operations oversight
- Store Merchandising
- Promotional planning
- Retail Inventory Management
- Team Development
- Loss Prevention
- Customer Service Management
- Revenue Generation
- Sales Strategies
- Sales Promotions
- Cash Management
- Sales Coaching
- Advertising and marketing
- Bank and Safe Deposits
- Accurate Cash Handling
- Performance Reviews
Languages
Urdu
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Store Manager
Charcoal PVT LTD
07.2023 - Current
Sales Agent
Outfitters
06.2020 - 10.2020
Private Home Tutor
Mathematics
02.2020 - 11.2022
Bachelor of Science - Mathematics
The University Of Lahore
Intermediate - General Science
FG Degree College
High School Diploma -
Govt High School
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