Ali Haider

• Used ticketing systems to manage and process support actions and requests.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
• Monitored systems in operation and quickly troubleshot errors.

• Automatic street light
• Home Automation system
• A smart way to detect Fault and Islanding in Overhead Power lines

using Magnetic Measurements.

• Collaborated with senior engineers on projects and offered insight.
• Studied manufacturing of power cables.
• Developed, prepared and reviewed reports and studies to identify and recommend engineering solutions.
• Developed new product design modifications.