ALEENA AZHAR
Banker
Taxila cantt
Summary
Customer-focused branch service officer bringing in-depth understanding of banking procedures, regulations and sales techniques. Skilled team leader and trainer competent in mentoring staff and improving performance with proactive approaches. Knowledgeable about preventing fraud and maximizing customer satisfaction.
Overview
3
3
years of professional experience
2014
2014
years of post-secondary education
3
3
Languages
Work History
Admin Officer
Universal Institute of Information Technology
Sales Representative
State Life Insurance of Pakistan
Banca Sales Officer
Bank Islami
Bancaasurance Sales Consultant
UBL
Branch Service Officer
United Bank - UBL
04.2022 - Current
- Cross-sold products such as consumer loans by listening to customers and understanding needs and taught staff to implement similar processes in every interaction.
- Helped customers effectively navigate bank technology such as kiosks and mobile access to reduce common questions and unprofitable interactions.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
Education
Matric -
BISE Abbottabad
I.Com - undefined
Federal Board Islamabad
B.Com - undefined
University of Punjab
Office Automaion - undefined
CIT Universal Institute of Information Technolgy
Skills
- Branch operations
- Banking product sales
- Operational efficiency
- Exceptional communication
- Cash handling accuracy
- Cross-selling expertise
- Sales management
Personal Information
- CNIC Number: 37406-1639017-0
- Date of Birth: 07/15/98
Timeline
Branch Service Officer
United Bank - UBL
04.2022 - Current
Admin Officer
Universal Institute of Information Technology
Sales Representative
State Life Insurance of Pakistan
Banca Sales Officer
Bank Islami
Bancaasurance Sales Consultant
UBL
I.Com - undefined
Federal Board Islamabad
B.Com - undefined
University of Punjab
Office Automaion - undefined
CIT Universal Institute of Information Technolgy
Matric -
BISE Abbottabad
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