A highly organized and hardworking individual looking to secures responsible career opportunity to fully utilize my training and skills, while making a significant contribution to society.
Overview
5
5
years of professional experience
Work History
Senior Data Entry Operator
Silkbank
Karachi, PK
2019.07 - 2024.08
EXPERIENCE
SILK BANK LIMITED, Karachi-Processor (Accounts Service Department)
2024 - PRESENT Account officer scrutnizer.
Accountable for overseeing comprehensive account management, including the scrutiny of Individual, Joint,and Sole Proprietor Accounts.
Managing record maintenance activities, encompassing tasks like Zakat marking and unmarking, Address modifications, CNIC modifications, Deceased account maintenance, Staff Marking, Mandate exercise,etc.
Ensuring compliance with AML/KYC/Due Diligence requirements as per SBP's Prudential Regulations.
Serving as the Point of Contact (POC) for entire PAN Pakistan Relationship Managers (RMS), initiating and coordinating interdepartmental communication on their behalf to effectively address their customer's account opening issues raised by each RM.
Collaborating with key departments such as CPU, Branches, and Compliance to provide seamless services and mitigate operational challenges.
Providing risk advisory and hedging solutions to Relationship Managers in alignment with Central Bank's RDA manual guidelines.
Contributing to the effective achievement of sales strategies and supporting Relationship Managers in meeting their assigned account opening targets.
Maintaining proactive follow-up with internal departments to address issues related to account opening.
Handling acknowledgment and LOT letter return cases, resolving various complaints forwarded by CQSDthrough different portals.
Managing the biometric verification process for senior citizens, foreign nationals, and non-resident persons(NPR's). overseeing document-based verification for individuals encountering technical difficulties in the verification process, ensuring support for these cases through manual verification procedures.