Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Muhammad Akber Zubairi

Karachi
Muhammad Akber Zubairi

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
year of professional experience
44
years of post-secondary education

Work History

Ibex Globel
Karachi

Customer Service Specialist
11.2022 - Current

Job overview

  • Resolved concerns with products or services to help with retention and drive sales.
  • Provided primary customer support to internal and external customers.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

St.gregorys High school

Bachelors Of Business Administration

Bahria Foundation College

Yasar University

Iqra University

Matriculation Board of Secondary Education
St. Gregorys High School

Intermediate from commerce
05.2014

Skills

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Timeline

Customer Service Specialist

Ibex Globel
11.2022 - Current

Matriculation Board of Secondary Education

Intermediate from commerce
05.2014

St.gregorys High school

Bachelors Of Business Administration
04.2014

Bahria Foundation College

04.2016

Yasar University

04.2019

Iqra University

04.2022

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Muhammad Akber Zubairi