Aizaz Khan Awan

• Efficiently handled transactions and provided excellent customer service
• Responsible for accurate billing, handling cash, and ensuring a positive dining experience for customers.

• Promoted to Shift Incharge at Kababjees after successfully serving as a cashier
• Demonstrated leadership in overseeing daily operations, managing staff, and ensuring a smooth workflow during shifts.

• Served as a Customer Support Executive at Tribe Consulting for the Daraz campaign, effectively addressing customer inquiries and concerns
• Maintained high standards of service to enhance the overall customer experience.

Merchant Relations Management: Efficiently handled communication with merchants to address and resolve queries related to billing updates, ensuring timely and accurate resolution of issues to maintain strong business relationships.

Customer Support: Acted as a liaison between customers, merchants, and riders, providing support and resolving complaints or issues to enhance the overall customer experience and operational efficiency.

Escalation Handling: Managed escalated issues from merchants and customers, working closely with senior management and other departments to resolve high-priority concerns promptly and effectively.