Aima Mujahid

• Tracked competitor activity to stay informed about industry trends, pricing strategies, and emerging best practices in online retailing.
• Optimized listing layouts with clear formatting, bullet points, and subheadings, making it easier for customers to read essential information quickly.
• Developed a time-efficient system for adding new products into the database while minimizing errors during data entry.
• Performed regular audits of existing listings to ensure compliance with marketplace policies and regulations while identifying areas for improvement.

Managed database and prepared excel sheets with dealing with admission related concerns.

• Analyzed problems and worked with teams to develop solutions.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Participated in workshops and presentations related to projects to gain knowledge.
• Prepared project presentations and reports to assist senior staff.
• Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
• Interacted with customers by phone, email, or in-person to provide information.
• Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
• Enhanced intern productivity by assisting with project coordination and providing ongoing support.
• Provided project progress updates and proposed solutions to issues.
• Collected, arranged, and input information into database system.
• Gathered, organized and input information into digital database.
• Generated reports detailing findings and recommendations.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Contributed to successful project completion by tracking progress and updating team members regularly.
• Strengthened collaborative efforts among teammates by facilitating open dialogues during group discussions.
• Ensured timely completion of projects through diligent monitoring of deadlines and effective coordination between team members.
• Streamlined processes for increased productivity through the implementation of new software tools.

• Demonstrated adaptability when faced with changes or challenges in project requirements by quickly adjusting strategies to maintain progress toward desired outcomes.
• Consistently exceeded performance goals by proactively identifying ways to exceed expectations in delivering services.
• Implemented quality control measures that resulted in a decrease in reported issues from customers regarding our services provided.
• Proactively engaged with clients to solicit feedback, using that information to continually refine and improve the overall customer experience.

• Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
• Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
• Developed long-term relationships with customers by providing exceptional service and tailored solutions.
• Contributed to positive work environment by assisting colleagues with problem-solving and skill development.