Dedicated twenty-five years to Pakistan International Airline (PIA) from August 1996 to August 2021. Experience in esteemed international airline enriched knowledge in soft skills, hospitality management, customer relationships, and professional and personal grooming standards. Early retirement phase has allowed pursuit of self-development and professional growth. Completed courses in HRM, SCM, and LIB.SCIMGT for enhanced knowledge base. Seasoned aviation professional with strong background in managing in-flight services and ensuring passenger satisfaction. Demonstrated ability to lead and collaborate with crew members, adapt to changing needs, and uphold high standards. Expertise in safety protocols, customer service, conflict resolution, and consistently delivering results that enhance the passenger experience and operational efficiency. Known for reliability and effective communication skills. Professional in aviation with strong background in managing in-flight services and ensuring passenger satisfaction. Proven ability to lead and collaborate with crew members, adapting seamlessly to changing needs while maintaining high standards. Skilled in safety protocols, customer service, and conflict resolution, consistently delivering results that enhance passenger experience and operational efficiency. Known for reliability and effective communication.
Interpersonal Skills