Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Hi, I’m

Aijaz Abro

Aijaz Abro

Summary

Dedicated twenty-five years to Pakistan International Airline (PIA) from August 1996 to August 2021. Experience in esteemed international airline enriched knowledge in soft skills, hospitality management, customer relationships, and professional and personal grooming standards. Early retirement phase has allowed pursuit of self-development and professional growth. Completed courses in HRM, SCM, and LIB.SCIMGT for enhanced knowledge base. Seasoned aviation professional with strong background in managing in-flight services and ensuring passenger satisfaction. Demonstrated ability to lead and collaborate with crew members, adapt to changing needs, and uphold high standards. Expertise in safety protocols, customer service, conflict resolution, and consistently delivering results that enhance the passenger experience and operational efficiency. Known for reliability and effective communication skills. Professional in aviation with strong background in managing in-flight services and ensuring passenger satisfaction. Proven ability to lead and collaborate with crew members, adapting seamlessly to changing needs while maintaining high standards. Skilled in safety protocols, customer service, and conflict resolution, consistently delivering results that enhance passenger experience and operational efficiency. Known for reliability and effective communication.

Overview

25
years of professional experience
1991
years of post-secondary education
3
Certifications

Work History

Pakistan International Airline

Senior flight Purser (CABIN CREW)
08.1996 - 08.2021

Job overview

  • Company Overview: The Serving experience in an International Stature Airline, culminated in, enhancing overall knowledge of (Soft skills, Hospitality MGT, Customer relationships, professional and personal grooming standards
  • The Serving experience in an International Stature Airline, culminated in, enhancing overall knowledge of (Soft skills, Hospitality MGT, Customer relationships, professional and personal grooming standards

Pakistan International Airline

Senior Vigilance Manager (ISB INT AIRPORT)
08.1996 - 08.2021

Job overview

  • Company Overview: The Serving experience in an International Stature Airline, culminated in, enhancing overall knowledge of (Soft skills, Hospitality MGT, Customer relationships, professional and personal grooming standards
  • The Serving experience in an International Stature Airline, culminated in, enhancing overall knowledge of (Soft skills, Hospitality MGT, Customer relationships, professional and personal grooming standards

Education

SALU

Master of Commerce

SALU

Master of Economics

SALU

Bachelor of Commerce

Skills

Interpersonal Skills

Certification

HRM, 2022, VU ISB

Personal Information

Date of Birth: 03/01/69

Timeline

Senior flight Purser (CABIN CREW)

Pakistan International Airline
08.1996 - 08.2021

Senior Vigilance Manager (ISB INT AIRPORT)

Pakistan International Airline
08.1996 - 08.2021

SALU

Master of Economics
01.1990

SALU

Bachelor of Commerce
01.1990

SALU

Master of Commerce
01.1991
Aijaz Abro