Ahmed Hussain Kazmi
Event Manager
Islamabad
Summary
Customer-oriented General Manager with 12 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
General Manager
CAM Banquets
09.2020 - 01.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Operations Manager
Pafsom Arena
03.2017 - 02.2020
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Increased profit by streamlining operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Assistant MD & Banquet Manager
DreamLand Motel
02.2014 - 03.2017
- Managed administrative logistics of events planning, event booking, and event promotions.
- Searched and negotiated suitable venues per setup requirements and budget constraints.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Maintained and built comprehensive database of industry contacts, vendors and venues.
- Worked closely with couples to meet wedding goals, maintain deadlines, and resolve complaints or service issues.
Operations Manager
Dreamland Motel
03.2012 - 02.2014
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Restaurant Manager
Sheezan Restaurant
03.2009 - 01.2011
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
Cashier
Sheezan Restaruant
02.2008 - 02.2009
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Restaurant Waiter
Sheezan Restaruant
12.2007 - 01.2008
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Bachelor of Arts - B.com
Gulshan College
Karachi, Pakistan 04.2001 -
Skills
Operations Oversight
Branding
Customer Retention
Project Management
Staff Supervision
Interpersonal Skills
Risk Management
Sales Team Development
Marketing
Staff Management
Training and Development
Time Management
Relationship Building
Training and Coaching
Certification
Hotel Management 1 year diploma from Reliance College Malaysia in 2008.
Timeline
General Manager
CAM Banquets
09.2020 - 01.2024
Operations Manager
Pafsom Arena
03.2017 - 02.2020
Assistant MD & Banquet Manager
DreamLand Motel
02.2014 - 03.2017
Operations Manager
Dreamland Motel
03.2012 - 02.2014
Restaurant Manager
Sheezan Restaurant
03.2009 - 01.2011
Cashier
Sheezan Restaruant
02.2008 - 02.2009
Restaurant Waiter
Sheezan Restaruant
12.2007 - 01.2008
Bachelor of Arts - B.com
Gulshan College
04.2001 -