AHMED T.
Lahore
Summary
I have over 7+ years of experience in staffing and specializing in technical and non-technical positions. I have successfully placed over 170+ technical and 50+ non-technical skilled employees through a fast-track hiring process for time-sensitive and complex projects in the IT Sector. I have a proven track record of building different business functions and multiple teams in tech start-ups and mid size organizations. Currently, I am leading an organization of over 100 employees, focusing on retention, engagement, culture, policy-making, and performance. As a strategic thinker, I always focus on creating a positive and friendly environment with a high-performance culture that achieves extraordinary results and productivity. I also focused on organizational development, driving initiatives that enhance structure, processes, and culture for long-term growth and adaptability.
Overview
8
8
years of professional experience
Work History
Senior HR Manager
CyberSoft North America Pvt Ltd
01.2024 - Current
- Led change management initiatives in collaboration with the COO, including organizational restructuring, mergers, or new policy implementation, to support business transformations.
- Reduced turnover by 30% through targeted engagement initiatives and leadership training programs.
- Handled employee discipline and termination to address policy infractions.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Suggested promotions and wage increases according to employee performance.
- Coordinated training sessions for staff members in areas such as diversity awareness, customer service skills, harassment prevention.
- Developed employee orientation and training programs for new hires.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Participated in professional networks to stay abreast of changes in human resources management techniques.
- Researched industry trends to inform compensation and performance strategies.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Analyzed current benefits packages and recommended improvements to ensure competitive offerings for employees.
- Held exit interviews and documented information discussed with employees.
- Designed compensation plans that aligned with company objectives and budget constraints.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Reviewed job descriptions for accuracy and relevance to changing roles within the company.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Served as a consultant on various projects related to organizational design and restructuring efforts.
- Recruited new employees and built relationships, driving visibility.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
- Facilitated meetings between managers and staff members regarding workplace conflicts or disputes.
- Led the implementation of a new HRIS system to improve data collection efficiency.
- Managed employee relations issues such as grievances, performance management, disciplinary actions and terminations.
- Identified potential areas of risk or non-compliance with applicable laws and regulations concerning employment practices.
- Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
- Identified training needs and oversaw specialty workshops.
- Performed routine audits of personnel files to ensure compliance with labor regulations.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Developed plans to increase morale and engagement in order to improve job satisfaction and reduce turnover.
- Directed HR programs, policies and processes to improve operational efficiency.
- Developed and implemented Human Resources policies, procedures, and programs.
- Surveyed company employees to assess satisfaction and gather ideas for improvements.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Provided HR consultation services to leadership and department heads.
- Created and implemented employee retention strategies.
- Established paths for employee promotion and development, as well as clear succession plans for key positions.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Aligned HR policies with federal and local regulations.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Developed strategies for recruiting top talent from both internal and external sources.
- Advised senior leadership on trends in the industry related to employee engagement initiatives and best practices.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Monitored payroll processing functions in order to ensure accurate payment of salaries
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Senior HR Manager
AppsGenii Technologies Pvt Ltd
01.2022 - 07.2023
- Create and implement effective onboarding and offboarding plans
- Handling all communication channels, and groups effectively and productively
- Developing and implementing HR policies and procedures that align with the organization's goals and objectives managing the talent management process, including recruitment, selection, onboarding, and determining hiring processes for new hires
- Designing interview questions. conducting interviews, and creating employment offers and packages for successful candidates
- Monitoring training needs and developing and managing employee training programs
- Managing employee compensation and benefits programs, including salary reviews and bonuses
- Managing employee day-to-day queries, relations and resolving conflict management
- Conducting employee surveys and analyzing the results to identify opportunities for improvement
- Managing employee records and maintaining accurate and up-to-date data according to policy
- Developing and managing employee engagement initiatives to foster a positive work environment
- Staying up-to-date with the latest trends and activities of employee satisfaction programs
- Managing HR Processes and providing reporting HR activities to StakeHolders
- Collaborate with finance for payroll and compensation, benefits-related matters of employees
- Managing HR Functions of Remote, hybrid, contractual, and onsite employees smoothly
- Collaborating with 3rd parties and ensuring they are following company standards and policies
- Identify, Design and facilitate leadership development programs and workshops for skill enhancement.
- Use data analytics to evaluate the effectiveness of development programs and make data-driven improvements.
- Responding and managing all email queries of candidates, management, stakeholders and employees
- Ensure proper and friendly communication of policy understanding to employees
- Analyze current organizational processes and structures to identify areas for improvement.
- Support diversity, equity, and inclusion (DEI) initiatives to create a welcoming environment for all employees.
- Partnered with Technical Project managers, team leads, and management to develop strategies that enhance performance, Ethical culture, and retention.
- Troubleshoot issues and work with software vendors or internal IT teams to ensure rapid resolution.
- Collaborate with cross-functional teams to customize and integrate hr software solutions into existing business processes.
- Design and Use surveys or one-on-one interviews to gather feedback about what employees appreciate or would like to see improved.
- Managed an HR team of 2 people, ensured critical deadlines and streamlined fast-paced workflows
HR Head
HR Force International
01.2023 - 05.2023
- Company Overview: A company specialized in human resources solutions.
- Mentored, trained and supervised a team of HR for recruitment and handling and resolved queries effectively and timely
- Maintained a 100% client satisfaction rating and managed hiring and communication among clients
- Reviewed and analyzed data and recommended solutions to improve the overall success and productivity of the company
- Ensured proper on-boarding for all new hires
- Generated recruitment processes for the company and designed intensive interviews and recruitment processes
- Create a hiring pipeline pools to meet urgent hiring requirements
- Respond and manage all email queries of candidates, management, stakeholders and employees
- Managed an HR team of 6 people, ensured critical deadlines and streamlined fast-paced workflows
- A company specialized in human resources solutions.
HR Head
Developers Studio(Sister Company Programmers Force)
01.2021 - 07.2022
- Company Overview: A Technology solutions provider focusing on software development.
- Oversaw a human resources department and collaborated with technical project managers
- Effectively liaised between stakeholders and employees to maintain and improve company-employee relations
- Researched, recruited, staffed, onboarded and trained new hires
- Administered payroll and company benefits packages
- Developed recruitment processes and solved retention challenges
- Collaborated with marketing for recruitment marketing
- Created, reviewed, analyzed reports, employee feedback and recommended solutions
- Maintain employee records (attendance, according to policy.
- Implemented technology and software in HR Department.
- Create and manage tasks on Trello and Asana
- Developed retention strategies that achieved maximum employee retention, minimized turnover, and enhanced organizational culture to drive performance and engagement.
- Managed an HR team of 4 people, ensured critical deadlines and streamlined fast-paced workflows
- Respond and manage all email queries of candidates, management, stakeholders and employees
- Analyzed current organizational processes and structures to identify areas for improvement.
- Supported diversity, equity, and inclusion (DEI) initiatives to create a welcoming environment for all employees.
- Act as a strategic advisor to senior leadership on issues of organizational growth and culture.
- Evaluate and enhance performance management systems for improved efficiency and impact.
- Partnered with Technical Project managers, team leads, and management to develop strategies that enhance performance, Ethical culture and retention.
- Troubleshooted issues and worked with software vendors or internal IT teams to ensure rapid resolution.
- Collaborated with cross-functional teams to customize and integrate software solutions into existing business processes.
- Designed and Use surveys or one-on-one interviews to gather feedback about what employees appreciate or would like to see improved.
- A Technology solutions provider focusing on software development.
Talent Acquisition Manager
Visionnet Technologies
01.2020 - 07.2021
- Company Overview: A tech company focusing on innovative solutions.
- Managed different teams and operations
- Coordinated communications across multiple teams
- Conducted interviews and managed recruitment cycles
- Helped align people with company purpose through recruitment and performance management
- Reviewed CVs and monitored key recruiting metrics
- Collaborated with different companies and universities
- Ensure policy implementation and streamline workflows
- Managed an HR team of 2 people, ensured critical deadlines and streamlined fast-paced workflows
- A tech company focusing on innovative solutions.
HR and Digital Marketing
Vision Institute of IT and Commerce
01.2017 - 07.2020
- Company Overview: An institute providing IT education and training.
- Managed operations of the institute and collaborated with sales and marketing teams
- Handled daily activities of the business and hired staff
- An institute providing IT education and training.
Education
Masters - HRM
NCBAE University
LahoreAssociate's Degree -
University of Lahore
City CampusSkills
- Technical Recruitment
- Effective Reporting
- Communication
- Problem solving
- Trello
- Asana
- Breeze HR
- Zoho Recruit ATS
- People hrm
- Linkedin recruiter Lite
- ResourceInn ATS
- Powerpoint
- Excel
- Word
- Canva
- Slack
- Github
- MS Office
- Change management
- Employee engagement
- HR policy development
- Performance management
- Compensation management
- Conflict resolution
- Diversity initiatives
- Employee retention
- Team leadership
- HRIS proficiency
- Benefits administration
- Employment branding
- Compensation structuring
- Compensation design
- Recruitment strategy
- Internal communications
- Flexible work arrangements
- Policy optimization
- Job analysis
- Team building
- Training programs
- Staff management
- Policy making and enforcement
- Human resources operations
Technologies And Tools
- Trello
- Asana
- Breeze HR
- Zoho Recruit ATS
- People hrm
- Linkedin recruiter Lite
- ResourceInn ATS
- Powerpoint
- Excel
- Word
- Canva
- Slack
- Github
- MS Office
Timeline
Senior HR Manager
CyberSoft North America Pvt Ltd
01.2024 - Current
HR Head
HR Force International
01.2023 - 05.2023
Senior HR Manager
AppsGenii Technologies Pvt Ltd
01.2022 - 07.2023
HR Head
Developers Studio(Sister Company Programmers Force)
01.2021 - 07.2022
Talent Acquisition Manager
Visionnet Technologies
01.2020 - 07.2021
HR and Digital Marketing
Vision Institute of IT and Commerce
01.2017 - 07.2020
Masters - HRM
NCBAE University
Associate's Degree -
University of Lahore
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