Ahmed Hussnain

• Managed customer onboarding processes, ensuring a smooth and seamless experience for all clients.
• Delivered exceptional customer service by addressing inquiries and providing timely solutions.
• Developed and implemented innovative marketing strategies to boost brand visibility.
• Designed and executed targeted email campaigns to drive customer engagement and retention.
• Collaborated cross-functionally to improve overall customer satisfaction and campaign effectiveness.

• Increased keyword rankings through diligent research and optimizing on-page elements.
• Created compelling meta descriptions and title tags to increase click-through rates from search engines.
• Managed multiple client projects simultaneously while adhering to tight deadlines with a focus on achieving desired outcomes.
• Increased conversion rates by crafting persuasive calls-to-action within optimized web copy.

• Managed multiple social media platforms, ensuring a consistent brand voice and message for clients.
• Boosted engagement rates with the creation of compelling and visually appealing content.
• Optimized posting schedules based on platform-specific analytics to maximize content visibility.
• Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.

I served as the Team Lead for a customer support campaign at Uber, overseeing and managing a team to ensure the delivery of exceptional service and support.

My role involved coordinating daily operations, optimizing processes, and fostering a collaborative environment to address customer inquiries and resolve issues efficiently.