Innovative and self-directed individual with strong communication and interpersonal skills. High achiever, sales leader with a 15+ years' experience in B2B, Retail Sales and Customer Services.
As the Head of Merchant Acquiring, I developed and executed a comprehensive strategy for point-of-sale (POS) acquisition across various geographic regions. I successfully launched operations in multiple cities, built and trained a high-performing team, and consistently achieved volume targets for the entire region. My accomplishments include closing deals with prominent merchants, negotiating favorable merchant discount rates (MDR), and effectively managing contracts. I fostered strong partnerships with partner banks, ensuring seamless execution and driving business profitability.
As the Regional Business Head, I oversaw the overall business operations of the company in the region, leading a team of 42 professionals. My accomplishments include:
- Achieving regional business targets for GSM/FS Business
- Expanding our retail footprint in the network area
- Growing our franchise network across the region
- Ensuring customer satisfaction at franchise outlets, meeting defined standards
- Developing and executing regional strategies aligned with the company's revenue goals
- Building and enhancing the capacity of my team
- Identifying and developing new segments and territories to drive sales growth
As the Head of Sales & Distribution for AJK, Jhelum, and Chakwal District, I successfully led the sales and distribution efforts, achieving business targets across various product lines, including:
- Expanding the retail network through EasyLoad, BVS, and EasyPaisa channels
- Maintaining distribution efficiency in the assigned territory
- Ensuring customer satisfaction at franchise outlets, meeting defined standards
- Effectively implementing the company's overall strategy at the retail level
- Developing and executing regional strategies aligned with the company's revenue goals
- Building and enhancing the capacity of my team
- Identifying and developing new segments and territories to drive sales growth