Ahmed Abdul Khaliq
Doha
Summary
Motivated and dedicated job seeker with a strong knack for organization, seeking PRO position. Committed to contributing to the success of the team and helping achieve company objectives. Eager to apply a hardworking nature and passion for excellence to make a positive impact in a dynamic work environment.
Overview
13
13
years of professional experience
Work History
PRO / Mandoob
Taleen Trading Contracting
12.2023 - Current
- Process, submits and follow up all the company official relations/ transactions with the government sectors.
- Submitting all renewals of QID in MOI.
- Processing renewals of health cards with the health department.
- Renewals of official documents of the company (i.e. Immigration card, trade license, chamber of commerce, CR, traffic department, etc.);
- To liaise with authorities to ensure Company compliance to local laws and regulations.
- To keep updated on labour related changes in relation to visa processing.
- Scanning of employees passports after their visas and Qid issuance and maintain files in HR Drive for easy retrieval.
- Represent the company at locations such as the police station, Airport, Hotels, Banks, Embassies, Ministries/Municipalities and other significant department.
- Liaise with all government institution with regards fines, penalties or any inquiry;
Branch Receptionist & Service Ambassador
Faysal Bank
08.2022 - 11.2023
- Greeting customers by name and welcoming them to the bank, offering them help with their banking needs
- Providing general information to customers about products and services offered by the bank
- Answered central telephone system and directed calls accordingly
- Provided clerical support to branch employees by copying, faxing, and filing documents
- Effective management of customer traffic on the Branch Floor
- Resolved customer problems and complaints
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages
- Ensuring that all operational forms/slips/formats are readily available for customers
- To ensure that all relevant notices/circulars/notifications issued by the SBP, Govt
- Authorities,and the Bank are prominently displayed on the Branch notice board
Sr. Government Relations Officer
Husna Ali Group
08.2022 - 11.2023
- In charge of the resident permit applications, cancellations renewals
- Enter new arrivals and departing employees in the CID system
- In charge of the resident permit transfers and renewal of company licenses
- Looks after Government Authorities, Immigration & Municipality requirements
- Scanning of employees passports after their visas have been stamped and maintain files in HR Drive for easy retrieval
- Record, report and manage the GR database pertaining to all staff.
Government Relations Officer
DHL
04.2018 - 05.2022
- To drive and manage the online application for transfer of visaʼs & visa cancellation - JAFZA/DAFZA/DWC/DXB
- Ensure accuracy of data entry for on-line submission DAFZA, JAFZA, DWC, DXB
- To drive and manage the Medical/ EID/ Visa stamping of all new visa & renewal of visas
- Scanning of employees passports after their visas have been stamped and maintain files in HR Drive for easy retrieval
- To drive and manage the online application for JAFZA, DAFZA, DWC, DXB - PAC/ TAC/PIC issuance and renewals of the relevant staff to ensure timely and efficient completion.
Public Relations Officer
DKNY - Al Yasra Fashions
03.2016 - 12.2016
- Handling all Dubai Airport Freezone related works such as Issuance of ID cards, Visa, Gate passes, Renewal of Free zone License, Termination of employment with knowledge of DAFZA Tas-heel portal system
- Issuance all kinds of Permits from Economic Development
- Issuance, Renewal & Cancellation of trade license
- Handling all Dubai Airport Freezone related works such as Issuance of ID cards, Visa, Gate passes, Renewal of Free zone License, Termination of employment with knowledge of DAFZA Tas-heel portal system
- Issuance & Renewal of Civil Defense certificates
- Handling all Ministry of Labour related works with knowledge of e- Natwasel portal system
- Handling all Immigration related works with knowledge of E-DNRD portal system
- Issuance of police permits for night works
- Schedule staffʼs visa, medical, & Emirates ID coordinating with other internal and external departments
- Organize visas for holiday and business related travel for managers as required
- Responding to staff queries on Visa/ Labour/ Passport related matters
- Ensure all visa, medical and labour permits are up to date and arrange timely renewal
- Assist in all general inquiries concerning labour and immigration matters
- Representing the company in Police Stations, Etisalat & other significant departments.
Public Relations Officer
Jengan Establishment
03.2016 - 12.2016
- Arrange visa (work permit, husband sponsored visa, visit visa etc.) for expatriates and their family
- Schedule staffʼs visa, medical, coordinating with other internal and external departments
- Collect all appropriate documentation necessary for visa and permits required to be processed
- Organize visas for holiday and business related travel for managers as required
- Responding to staff queries on Visa/ Labour/ Passport related matters
- Ensure all visa, medical and labour permits are up to date and arrange timely renewal
- Assist in all general inquiries concerning labour and immigration matters
Customer Service Officer
Dubai Outlet Mall - Al Ahli Holding Group
07.2014 - 02.2016
- To deliver excellent customer service to all guests in the mall
- Respond to all inquiries and giving accurate directions to the customers
- Answering telephone calls and queries
- Handling customersʼ complaints and report the feedbacks to the Customer Service Supervisor
- Updating the Stores Information in the system and other Mall Retailersʼ related forms
- Doing PA Announcement for Lost child, Mall closing hours and Taxi lounge facility
- Act as front liner on supporting all Marketing activities and promotions.
Jr. Public Relations Officer
Namkwang Engineering & Construction Co.
09.2011 - 06.2014
- Organize periodic renewal of licenses
- Submission of correct documentation to the ministry of labour for visa applications
- Take, Submit and collect all necessary documentation in order to organize all employee official paperwork
- Arrange medical Tests, passports, memos and fine resolution
- Represent the company at locations such as the police station, Airport, Hotels, Embassies, Ministries/Municipalities and other significant department and in accordance with services such as mobile and landline phone services (connections/ disconnection/ repairs) electricity
- Accompany the employee as they exit the country.
Education
ICDL - International Computer Driving License
Al Qabas Institute
Abu Dhabi10.2010
American High School Diploma -
Stanford
09.2008
Skills
- Excellent Communication
- Team Management
- Multi-Task Management
- Team Work
- Computer Literate
- Time Management Skills
- Quick Learner
- File/Records Maintenance
- Customer Satisfaction
- Bilingual
Languages
Arabic
Proficient
C2
English
Proficient
C2
Hindi
Advanced
C1
Personal Information
- Place of Birth: Abu Dhabi
- Date of Birth: 09/29/90
Timeline
PRO / Mandoob
Taleen Trading Contracting
12.2023 - Current
Branch Receptionist & Service Ambassador
Faysal Bank
08.2022 - 11.2023
Sr. Government Relations Officer
Husna Ali Group
08.2022 - 11.2023
Government Relations Officer
DHL
04.2018 - 05.2022
Public Relations Officer
DKNY - Al Yasra Fashions
03.2016 - 12.2016
Public Relations Officer
Jengan Establishment
03.2016 - 12.2016
Customer Service Officer
Dubai Outlet Mall - Al Ahli Holding Group
07.2014 - 02.2016
Jr. Public Relations Officer
Namkwang Engineering & Construction Co.
09.2011 - 06.2014
ICDL - International Computer Driving License
Al Qabas Institute
American High School Diploma -
Stanford
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