Ahmad Ali

• Collaborated with top management to implement continuous improvements and exceed team goals.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

• Managed team of 550 employees to maintain smooth-running operations.
• Monitored project progress, identified risks and implemented corrective measures to acquire success.
• Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
• Maintained schedules to meet key milestones at every project phase.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Communicated project plans and progress to key stakeholders and project contributors.

Other Job-Roles at Ibex. Pakistan

Manager Operations: Oct 2016 - Jan 2019

Floor Manager Operations: Sep 2014 - Sep 2016

Supervisor Operations: Jun 2013 - Aug 2014

Team Lead: Dec 2012 - May 2013

Sales Executive: May 2011 - Nov 2012

• Employed effective problem-solving techniques, increasing client satisfaction ratings.
• Demonstrated products and features to customers, answered questions and overcame objections.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.

• Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Communicated with clients to understand property needs and preferences.

• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Restocked supplies during downtime to continue meeting customer demand for products and services.
• Practiced good time management to deliver customers' prepared orders quickly and accurately.