Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Personal Information
Timeline
Generic
Ahmad Murtaza

Ahmad Murtaza

Aspiring Teacher | Customer Service Specialist | BS History Graduate
Lahore

Summary

Motivated and adaptable BS History graduate with one year of experience in customer service, seeking to transition into a teaching. Skilled in clear communication, conflict resolution, and creating a positive, respectful environment—qualities that align closely with effective classroom management. Passionate about education and eager to inspire young minds with a love for learning and critical thinking.

Overview

1
1
year of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Customer Service Representative

Support Solution Hub
09.2024 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Matriculation -

District Public School And College
01.2016 - 07.2018

Intermediate - undefined

Superior Science Higher Secondary School
08.2018 - 07.2020

BS History - undefined

Government College University
09.2020 - 08.2022

Copywriting Course - undefined

The Laptop Living

SEO - undefined

Extreme Commerce Pakistan

Skills

    Research

    Customer service

    Proofreading

    Problem-solving

    Adaptability and flexibility

    Critical thinking

    Team collaboration

    Microsoft Excel

    Microsoft PowerPoint

    Active listening

    Decision-making

Extra-Curricular Activities

Event Organizer, Superior Science HSS, Muzaffargarh, 08/2018, 06/2019 Joint Secretary, Society of Culture and Heritage, GCUL, 11/2021, 07/2022 Coordinator, Blood Donor Society, GCUL, 12/2021, 07/2022 Member, Debating Society GCU, Lahore, 09/2020, 08/2022

Personal Information

Nationality: Pakistani

Timeline

Customer Service Representative

Support Solution Hub
09.2024 - Current

BS History - undefined

Government College University
09.2020 - 08.2022

Intermediate - undefined

Superior Science Higher Secondary School
08.2018 - 07.2020

Matriculation -

District Public School And College
01.2016 - 07.2018

Copywriting Course - undefined

The Laptop Living

SEO - undefined

Extreme Commerce Pakistan

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Ahmad MurtazaAspiring Teacher | Customer Service Specialist | BS History Graduate