Ahmad Junaid
Khanewal, Punjab
Summary
Dynamic professional with a proven track record in project coordination and financial management, notably with HNL - Mobilink, Telenor, Zong, Edotco & Enfrashare Project. Skilled in recordkeeping and administrative oversight, I excel in streamlining operations and enhancing efficiency. My adeptness in MS Office, coupled with exceptional organizational skills, has consistently driven project success and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Reporting Coordinator
HNL - Mobilink Project
Sukkur
11.2024 - Current
- Preparing the comprehensive record of additional tasks.
- Addressing customer inquiries about additional work.
- Initiating and executing additional work south 3 complete.
- Securing full customer approvals and proceeding with invoicing.
- Obtaining customer acknowledgment for completed work.
Commercial Power Coordinator
HNL - Mobilink Project
Sukkur, Sindh
01.2024 - 11.2024
- Preparing a comprehensive record of site escalations regarding commercial power issues.
- Responsible for reporting and resolving all site issues related to WAPDA meters, transformer repairs, and minor transformer issues.
- Addressing customer inquiries about commercial power.
- Preparing a comprehensive record of monthly escalations and resolved issues data.
- Resolved customer complaints in a timely manner while upholding company standards.
Fueling Coordinator
HNL - Enfrashare Project
Sukkur, Sindh
08.2023 - 12.2023
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Preparing the monthly estimated fuel plan, delivery confirmations, and required reports for relevant sites..
- Preparing reports, conducting site survey investigations, and addressing fuel shortages and leaks at sites.
- Coordinating with all site guards to ensure on-time fuel delivery according to the plan, preventing fuel shortages.
- Ensuring the accuracy of fuel quality and quantity according to the contract with vendors and the technical team.
Admin & HR Officer
HNL - Mobilink, Telenor, Edotco & Enfrashare Project
Islamabad, Sukkur, Hyderabad, Multan
05.2016 - 07.2023
- Maintaining physical and digital personnel records, including employment, vehicles, pumps, and residential & office contracts.
- Gathering payroll data such as bank accounts and working days
- Publishing and removing job ads, scheduling job interviews, and contacting candidates as needed.
- Answering incoming calls, taking messages, and redirecting calls as required.
- Managing diaries, arranging appointments, and booking meeting rooms and conference facilities.
- Organizing travel and accommodation for staff and customers.
- Arranging both internal and external events.
- Facilitated training sessions for new hires on topics such as organizational culture, policies and procedures.
- Prepared monthly reports on staffing metrics such as headcounts, turnover rates.
Customer Service Representative
Mobilink
Khanewal, Punjab
04.2015 - 04.2016
- · Attracts potential customers by answering product and service questions, suggesting information about other products and services.
- · Opens customer accounts by recording account information.
- · Resolves product or service problems by clarifying the customer's complaint.
- · Determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Bachelor of Commerce - Commerce
Commerce College Khanewal
Khanewal01-2014
Diploma in Commerce - Commerce
Government Commerce College
Khanewal01-2012
Matric - Science Education
Govt Model High School
Khanewal01-2010
Skills
- Recordkeeping
- Project coordination
- Financial management
- Budget planning
- MS office
- Administrative oversight
- Payroll administration
- Employee surveys
Certification
- British International- English Spoken Certificate
- Professional Academy- Computer Certificate
Languages
Urdu
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Reporting Coordinator
HNL - Mobilink Project
11.2024 - Current
Commercial Power Coordinator
HNL - Mobilink Project
01.2024 - 11.2024
Fueling Coordinator
HNL - Enfrashare Project
08.2023 - 12.2023
Admin & HR Officer
HNL - Mobilink, Telenor, Edotco & Enfrashare Project
05.2016 - 07.2023
Customer Service Representative
Mobilink
04.2015 - 04.2016
Bachelor of Commerce - Commerce
Commerce College Khanewal
Diploma in Commerce - Commerce
Government Commerce College
Matric - Science Education
Govt Model High School
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