Account Management:
- Manage and optimize eBay and Amazon seller accounts to ensure maximum visibility, sales, and profitability.
- Monitor account health metrics, including performance ratings, seller feedback, and customer satisfaction, and implement strategies to maintain high standards.
- Regularly review product listings, pricing, and inventory levels to ensure accuracy, relevance, and competitiveness.
Analytics and Reporting:
- Utilize analytical tools and platforms to generate actionable insights into sales performance, customer behavior, and marketplace dynamics.
- Prepare regular reports and dashboards to track key performance indicators (KPIs), evaluate performance against targets, and recommend optimizations to enhance results.
- Conduct A/B testing and experimentation to optimize product listings, content, and marketing strategies for improved conversion rates and ROI.
Compliance and Quality Assurance:
- Ensure compliance with eBay and Amazon policies, guidelines, and best practices regarding product listings, advertising, and customer communications.
- Implement quality assurance processes to uphold product quality standards, resolve customer issues promptly, and maintain a positive brand reputation.