Summary
Overview
Work History
Education
Websites
Software
Interests
Timeline
Generic
Ahad Mehmood

Ahad Mehmood

Customer Support Specialist/ Appointment Setter/ Conversion Specialist
Lahore

Summary

To leverage my strong communication skills and innovative mindset in a challenging role that allows me to contribute to the development of cutting-edge businesses and technologies, optimize design processes, and create sustainable solutions for a better tomorrow.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Conversion Specialist

Elite Technologix
10.2025 - 03.2026
  • Northgate Supply

The project where I serve as a conversion specialist, turning customers from Amazon into loyal customers of Northgate Supply. A water pallet distribution company.

  • Lead Ventures

The project where I serve as an appointment setter alongside North Gate Supply. Reaching out to insurance agencies on behalf of a lead vending company known as Lead Ventures, providing prequalified leads to Insurance Agents.

Senior Sales Executive

IBEX Global
02.2024 - 08.2025
  • Western Union: March 2024 - November 2024

Key responsibilities included:

  • Selling contracts to various agencies to handle Western Union transactions as well as retaining long time service providers.
  • Handling and preservation of sensitive and key customer information, and making important changes to any transactions made such as altering location, changing receiver information, cancellations and refunds, alongside usage of banking software such as AS400.
  • Walmart: December 2024 - August 2025

Key responsibilities included:

  • In Walmart I served as a customer success specialist. A rather traditional role in comparison to the previous one, making sure to follow up on delayed deliveries, cancellations, refunds and replacements.

Account Executive

Animakers
07.2023 - 01.2024

Key Responsibilities included:

  • Performing cold calling to generate leads for SEO and digital marketing services.
  • Pitching marketing solutions to improve businesses’ online presence.
  • Managing sales pipeline, follow-ups, and client communication.

Trainee Engineer

PAKISTAN RAILWAYS
01.2023 - 06.2023

Education

B.Sc. - Mechanical Engineering Technology

Government College of Technology-UET
Lahore
08-2023

F.Sc. - Pre-Engineering

Punjab Group of Colleges
06-2019

Computer Applications - Word, Excel etc

SET( Society For Education And Technology)
08-2017

Matriculation -

D.P.S(Divisional Public School)
04-2017

Software

Microsoft Excel

CCA2

AS400

Google Workspace

Airtable

Salesforce

Interests

Gaming, Tennis, Movies

Timeline

Conversion Specialist

Elite Technologix
10.2025 - 03.2026

Senior Sales Executive

IBEX Global
02.2024 - 08.2025

Account Executive

Animakers
07.2023 - 01.2024

Trainee Engineer

PAKISTAN RAILWAYS
01.2023 - 06.2023

B.Sc. - Mechanical Engineering Technology

Government College of Technology-UET

F.Sc. - Pre-Engineering

Punjab Group of Colleges

Computer Applications - Word, Excel etc

SET( Society For Education And Technology)

Matriculation -

D.P.S(Divisional Public School)
Ahad MehmoodCustomer Support Specialist/ Appointment Setter/ Conversion Specialist