Year of professional experience in hospitality
Aftab Ahmad
hospitality management
Lahore,Punjab
Summary
I have complete Diploma of hospitality from cothm college in 2016
1 y ear experience as receptionist in Hotel one.
2 year experience as Guest Relations manager in Hotel one
Overview
3
3
1
1
1 Year diploma in hotel management
Work History
Guest Relations Officer
Hotel One
Lahore, Punjab
09.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Receptionist
Hotel one
Lahore, Punjab
08.2020 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Education
Diploma - Hospitality
Cothme
05.2015 - 06.2016
Profile"
A hard working, self-motivated, time utilizing, friendly individual who enjoys to work with others from different cultures and backgrounds”
Objective
My objective is to serve my modern skills and knowledge in an innovative way to meet the recent and upcoming challangec
Key I.T Skills:
Microsoft Office Adobe Photo Shop Coral Draw
Proficiency:
English Urdu Punjabi
Hobbies:
Cricket Badminton Volleyball Swimming
Timeline
Guest Relations Officer
Hotel One
09.2022 - Current
Receptionist
Hotel one
08.2020 - 09.2021
Diploma - Hospitality
Cothme
05.2015 - 06.2016
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