Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Afroz Fatima

Afroz Fatima

Architect / Interior Designer/ Urban Planner/ Landscaper.
Peshawar, Khyber Pakhtunkhwa

Summary

Dynamic architectural professional with AutoCAD expertise and strong problem-solving skills, previously at ARCEON Consultants. Proven track record in delivering customized design solutions and enhancing client satisfaction through effective communication. Adept at managing multiple projects while fostering teamwork and collaboration, resulting in successful project outcomes and improved client relationships.

Overview

7
7
years of professional experience
5
5
Languages

Work History

Tutor

03.2025 - Current
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Collaborated with teachers, administrators and parents to determine how best to support student success.
  • Mentored and coached students with focus on developing independence and self-confidence.
  • Facilitated group tutoring sessions for enhanced collaborative learning and problem-solving skills.

Videographer

01.2019 - Current
  • Filmed live events and promotional videos, capturing memorable moments for a wide array of clientele.
  • Delivered polished videos on time by efficiently managing post-production tasks such as color grading, sound mixing, and visual effects creation.
  • Developed creative approaches to video production to create unique and engaging content.
  • Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
  • Collaborated with other production team members for successful completion of projects.
  • Enhanced video production quality by utilizing advanced editing techniques and software.
  • Collaborated with clients to develop creative concepts and deliver engaging video content tailored to their unique needs.
  • Improved audience engagement with compelling narrative-driven content.

Architectural Intern

Communication And Works Department (CnW), KPK
09.2024 - 10.2024
  • Utilized computer program AutoCAD and prepared 100% of design plans.
  • Developed strong presentation skills through regular critiques of design work within the studio environment.
  • Engaged in interdisciplinary teamwork by collaborating with landscape architects, engineers, interior designers, graphic designers, lighting specialists among others.
  • Created detailed plans for construction projects within equipment specifications and budgeting.
  • Gained proficiency in a wide range of software programs such as AutoCAD, Revit, SketchUp, Rhino, Photoshop, Illustrator, InDesign, and Lumion.
  • Supported senior architects with detailed design research and analysis, resulting in well-informed design decisions.
  • Optimized material selections based on budget constraints while considering aesthetic qualities that align with overall vision.

Event Organizer

Chandni Ratien, Peshawar Club
07.2023 - 07.2023
  • Coordinated schedules and timelines for events.
  • Developed creative themes for events and created related activities to engage attendees.
  • Utilized social media to promote events and increase attendance.
  • Improved overall guest satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.
  • Increased event attendance by strategically marketing and promoting events through various channels.
  • Coordinated logistics for large-scale events, including venue selection, catering arrangements, transportation services, and accommodations for guests.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.

Volunteer

HUNAR Society
10.2021 - 02.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Strengthened volunteer team effectiveness by providing training sessions.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.

Architect

ARCEON Consultants.
08.2022 - 10.2022
  • Attended team meetings to resolve technical and project issues and review project schedules.
  • Maintained strong communication with clients throughout the design process to ensure alignment between their vision and the final product.
  • Researched materials to determine appropriate selection for projects.
  • Applied creative problem-solving skills to address unique challenges in the architectural design process.
  • Designed lighting systems for buildings by considering energy efficiency, task lighting and ambient lighting.
  • Assessed building site suitability based on topography, zoning and access to utilities.
  • Negotiated contracts with suppliers to secure high-quality materials at cost-effective prices.
  • Collaborated with clients to develop customized architectural solutions, meeting their unique needs and preferences.

Registration Receptionist

IAP-Peshawar Chapter
01.2022 - 01.2022
  • Assisted visitors with special needs or language barriers, promoting inclusivity and accessibility within the clinic setting.
  • Increased accuracy in record documentation through diligent attention to detail, and thorough data entry practices.
  • Collaborated with architectural professionals to provide seamless coordination of care for visitors.
  • Provided comprehensive training to new reception staff members, fostering a supportive team environment.
  • Managed high call volume while maintaining a courteous demeanor, addressing inquiries regarding appointments, billing, and general information.
  • Reduced wait times by effectively prioritizing tasks and managing daily workload.
  • Created a welcoming atmosphere for incoming visitors by maintaining cleanliness throughout the waiting area and front desk spaces.
  • Interacted with vendors, contractors, and professional services personnel to direct activities and communicate instructions.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Customer Service Executive

Forever Living Products International
01.2021 - 01.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
  • Leveraged strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.
  • Collaborated with cross-functional teams to improve overall customer experience within the company.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Volunteer

Music Festivals
12.2020 - 12.2020
  • Increased cultural awareness with organization of multicultural festivals.
  • Enhanced the business level by strategic planning and adequate methods.
  • Strengthened community bonds, participating in interfaith dialogues and events.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Coordinated with different service providers to meet clients' individual needs.
  • Helped clients navigate social services system and access needed resources.
  • Approached issues proactively to best meet current and future community needs.
  • Facilitated community outreach to expand participation and support.

Education

Bachelor in Architecture - Architecture

CECOS University
Hayatabad, Peshawar.
04.2001 -

Higher Secondary Education - Pre-Medical

Hadaf Group of Colleges
Ring Road, Peshawar
04.2001 -

Matric - Science Group

Army Public School And College System
Mall Road, Peshawar
04.2001 -

Skills

    Time management

    Problem-solving skills

    AutoCAD expertise

    Interior design

    Design development

    Urban planning

    Sustainable design

    Data entry proficiency

    Teamwork

    Customer and client relations

    Multitasking

    Active listening

Interests

Earning

Designing

Skincare

Traveling

Sports

Timeline

Tutor

03.2025 - Current

Architectural Intern

Communication And Works Department (CnW), KPK
09.2024 - 10.2024

Event Organizer

Chandni Ratien, Peshawar Club
07.2023 - 07.2023

Architect

ARCEON Consultants.
08.2022 - 10.2022

Registration Receptionist

IAP-Peshawar Chapter
01.2022 - 01.2022

Volunteer

HUNAR Society
10.2021 - 02.2023

Customer Service Executive

Forever Living Products International
01.2021 - 01.2022

Volunteer

Music Festivals
12.2020 - 12.2020

Videographer

01.2019 - Current

Bachelor in Architecture - Architecture

CECOS University
04.2001 -

Higher Secondary Education - Pre-Medical

Hadaf Group of Colleges
04.2001 -

Matric - Science Group

Army Public School And College System
04.2001 -

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Afroz FatimaArchitect / Interior Designer/ Urban Planner/ Landscaper.