Afaq Ahmed

Uber Driver | Victoria | February 2023 - Current

• Provided safe, reliable, and courteous transportation services to passengers across Victoria, ensuring timely pickups and drop-offs.
• Maintained excellent driving records by adhering to all traffic laws and safety regulations.
• Delivered high standards of customer service, consistently receiving positive feedback for friendliness, professionalism, and punctuality.
• Regularly inspected and maintained vehicle to ensure cleanliness, safety, and optimal working condition.

Live Operation Lead | Airlift Technologies | Islamabad, Pakistan | Jan 2022 - Jul 2022

• Managed end-to-end inventory flow, ensuring smooth operations from check-in to check-out in alignment with strategic targets.
• Maintained inventory accuracy, organization, and storage to reduce losses and improve order accuracy.
• Oversaw team scheduling, ensuring morale and performance met KPIs through effective team management.
• Trained new staff to enhance performance in order processing and optimization, managing operations and refining workflows to achieve KPIs.
• Awarded "Best Warehouse in Pakistan" for excellence in operational metrics and efficiency.