Aetizaz Ali
Network Administrator, Technical Support Engineer
Islamabad
Summary
Business-minded Network Administrator with two years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
7
7
Certifications
3
3
Languages
Work History
Technical Support Engineer
Exordium Networks
Islamabad
07.2022 - Current
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Created VPN infrastructure and allowed for secure remote connections.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Identified and immediately resolved issues with network devices.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Introduced management tools to create and manage virtual server computing environment.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
AWS Solutions Architect Virtual Experience Program
Forage
Remote
10.2022 - 10.2022
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
IT Help Desk Technician
Corelinks
Peshawar
11.2021 - 04.2022
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Configured hardware, devices, and software to set up work stations for employees.
- Performed tests of functionality, security, and performance of different workstations and devices.
Internship Student
Pakistan Telecommunication Limited
Peshawar
06.2021 - 08.2021
- Provided clerical support, addressing routine, and special requirements.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Delivered clerical support by handling range of routine and special requirements.
Network Support Assistant (Internee)
CISCO Academy (Islamia College Peshawar)
Peshawar
05.2021 - 08.2021
- Installed, maintained and supported network and voice-related hardware, software and communication links for design.
- Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues.
- Demonstrated proficiency in virtual platforms and cloud connectivity.
Education
Secondary School Certificate Examination - Science Education
Young Scholars' Public High School
Barikot, Swat 03.2013 - 06.2015
Higher Secondary School Certificate Examination - Faculty of Sciences
Islamia College
Peshawar, Pakistan 08.2015 - 08.2017
Bachelor of Science - Electrical Communication Engineering
University Of Engineering And Technology
Peshawar, Pakistan 11.2017 - 09.2021
Skills
PROTOCOLS
OSPF, EIGRP,RIP, RIP v2, IGRP, BGP
MPLS,VTP, STP, RSTP, MSTP,8021q
SNMP v1, SNMP v2c, SNMP v3
TFTP, FTP, DNS, DHCPNETWORK SECURITY
ACLS, NAT , Port Security , VLANs
NETWORK MANAGEMENT SOFTWARES
Cacti, PRTG,Putty, Secure CRT
Microsoft 365
Office 365
Microsoft Windows Installation and patching
OPERATING SYSTEMS/SERVERSMicrosoft Windows XP, 7, 8 , 10, 11
Microsoft Server 2016, 2019,2022
Network repairs and maintenance
Cloud services
Storage virtualization
Microsoft Exchange
Firewalls, VPNs and security products
AWS (EC2, ELB, RDS, S3, Cloud Watch)
Certification
CCNA - License - [VXE8C5BMSH1E1QS0]
Timeline
AVIATRIX Multicloud Network Associate - License - [2022-18472]
11-2022
AWS Solutions Architect Virtual Experience Program
Forage
10.2022 - 10.2022
Technical Support Engineer
Exordium Networks
07.2022 - Current
AWS Solutions Architect Professional - License - [QFDSGJ6BPNQ4QLS9]
06-2022
AWS Solutions Architect Associate - License - [773QT48LNJ1QQLCK]
05-2022
CCNA - License - [VXE8C5BMSH1E1QS0]
03-2022
NSE 3, Network Security Associate - License - [17II739jyj]
02-2022
NSE 1, Network Security Associate - License - [fDSIHCa6Ju]
12-2021
NSE 2, Network Security Associate - License - [AyQV2QDlcD]
12-2021
IT Help Desk Technician
Corelinks
11.2021 - 04.2022
Internship Student
Pakistan Telecommunication Limited
06.2021 - 08.2021
Network Support Assistant (Internee)
CISCO Academy (Islamia College Peshawar)
05.2021 - 08.2021
Bachelor of Science - Electrical Communication Engineering
University Of Engineering And Technology
11.2017 - 09.2021
Higher Secondary School Certificate Examination - Faculty of Sciences
Islamia College
08.2015 - 08.2017
Secondary School Certificate Examination - Science Education
Young Scholars' Public High School
03.2013 - 06.2015