Adnan Qayyum
E-Commerce (Amazon, Shopify, Noon, TTS, FB, Insta), Hospitality & Tourism
Lahore
Summary
Accomplished Senior Marketing Manager at Lesole Shoes, adept in multi-channel marketing and team building, significantly boosted engagement and sales through innovative strategies. Excelled in e-commerce with Alsyed&family, enhancing visibility and customer satisfaction. Proven expertise in Amazon FBA and Digital Marketing, achieving remarkable project success rates and fostering strong relationships.
Experienced in both Online & Offline sectors.
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Highly proactive manager with 5 years of experience in team leadership in Hospitality industry. Background includes sales, management and customer service in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Senior Marketing Manager
Lesole Shoes
06.2020 - Current
- Created engaging content for various social media platforms, boosting follower count and overall engagement rates.
- Managed a team of marketing professionals, resulting in increased productivity and project success rates.
- Implemented data-driven decision making by using analytics tools to track campaign performance and adjust strategies accordingly.
- Led a rebranding initiative that resulted in improved consumer perception and increased sales revenue.
- Developed customized paid advertising campaigns for maximum return on investment.
- Increased website traffic through effective content creation and search engine optimization strategies.
Amazon Accounts Manager
Alsyed&family
06.2022 - 03.2024
- Enhanced Amazon store''s visibility through targeted advertising campaigns and sponsored products.
- Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
- Collaborated with third-party logistics providers for seamless integration of warehousing and shipping services into the supply chain.
- Developed a comprehensive understanding of Amazon''s guidelines, policies, and best practices to ensure compliance within the marketplace ecosystem.
- Utilized Amazon FBA tools to optimize product listings, improving search rankings and increasing conversions.
- Analyzed sales data to forecast demand trends, enabling strategic decision-making for inventory management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues through effective communication.
- Pursued continuous learning and professional development to stay current with industry trends, tools, and best practices, ultimately contributing to the ongoing growth of the Amazon FBA business.
- Monitored trends in online retail to identify new opportunities for growth.
Digital Marketer & Amazon VA
Sidhu Ventures
11.2020 - 10.2022
- Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
- Enhanced Amazon store''s visibility through targeted advertising campaigns and sponsored products.
- Collaborated with third-party logistics providers for seamless integration of warehousing and shipping services into the supply chain.
- Developed a comprehensive understanding of Amazon''s guidelines, policies, and best practices to ensure compliance within the marketplace ecosystem.
- Managed inventory levels to ensure stock availability and minimized storage fees.
- Increased product sales by optimizing Amazon listings with keyword research and market analysis.
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Utilized Amazon FBA tools to optimize product listings, improving search rankings and increasing conversions.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
General Manager
Flavours Restaurant
03.2017 - 02.2020
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
Assistant General Manager
Napier Lodges
04.2016 - 02.2017
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Motivated, trained, and disciplined employees to maximize performance.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
Guest Services Agent
Avari Hotel
10.2015 - 03.2016
- Managed group bookings to ensure seamless organization of events and accommodations.
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Assisted guests with reservations, modifications, and cancellations to meet their travel needs.
- Supported front desk team members during peak times, ensuring efficient operations under high-pressure situations to ensure best customer support.
Education
CTH Level-6 in Hospitality & Tourism
College of Tourism & Hospitality Management
Lahore, Punjab04.2015
Advance Diploma in Hotel Management
College of Tourism & Hospitality Management
Lahore, Punjab, Pakistan2014
Intermediate in Commerce
Quaid-e-Azam Group of Colleges
Kamalia, Punjab, Pakistan03.2013
Skills
Sales expertise
Team building
Shipping logistics
Inventory Management
Amazon FBA
Competitor Analysis
MS Word
MS Office Suite
Business Development
Customer Relationship Management (CRM)
Staff Management
Social Media Marketing
Multi-channel marketing experience
E-commerce Expert
Advertising Campaigns
Sales expertise
Passport #
CZ4157791
Languages
Urdu
Proficient
C2
English
Advanced
C1
Hindi
Proficient
C2
Punjabi
Proficient
C2
Timeline
Amazon Accounts Manager
Alsyed&family
06.2022 - 03.2024
Digital Marketer & Amazon VA
Sidhu Ventures
11.2020 - 10.2022
Senior Marketing Manager
Lesole Shoes
06.2020 - Current
General Manager
Flavours Restaurant
03.2017 - 02.2020
Assistant General Manager
Napier Lodges
04.2016 - 02.2017
Guest Services Agent
Avari Hotel
10.2015 - 03.2016
CTH Level-6 in Hospitality & Tourism
College of Tourism & Hospitality Management
Advance Diploma in Hotel Management
College of Tourism & Hospitality Management
Intermediate in Commerce
Quaid-e-Azam Group of Colleges
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