Adnan Ahmad
Cashier
Mardan
Summary
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Head Cashier
Zaman Sons Superstore Mardan
Mardan
04.2021 - 09.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Reconciled daily totals to maintain balanced and compliant ledgers.
Cashier
Mardan Mega Mart
Mardan
01.2020 - 03.2021
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
Education
MBA - Finance
Virtual University of Pakistan
Mardan 03.2018 - 04.2020
Bachelor of Science - Engineering
Iqra University Karachi
Islamabad 09.2011 - 05.2015
High School Diploma -
The Quaid E Azam College
Mardan 08.2008 - 07.2010
Skills
Stocking and replenishing
Store opening/closing procedures
Cash Handling
Opening and closing procedures
Sales expertise
Multi-tasking skill
Refunds and exchanges
Drawer management
Customer assistance
Cash register systems
Payment collection
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Head Cashier
Zaman Sons Superstore Mardan
04.2021 - 09.2023
Cashier
Mardan Mega Mart
01.2020 - 03.2021
MBA - Finance
Virtual University of Pakistan
03.2018 - 04.2020
Bachelor of Science - Engineering
Iqra University Karachi
09.2011 - 05.2015
High School Diploma -
The Quaid E Azam College
08.2008 - 07.2010