Summary
Overview
Work History
Education
Skills
Websites
Software
Timeline
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Adil Khalil

Multan,PB

Summary

Results-driven Account Management Lead with expertise in mobility and food tech. Proven track record of driving revenue growth, fostering strategic partnerships, and leading high-performing teams. Skilled in developing data driven scalable solutions, client relationship management and negotiation.

Overview

7
7
years of professional experience

Work History

Lead - Account Management

FOODPANDA (DELIVERY HERO)
10.2023 - Current
  • Responsible for Key Account Management in South Punjab region.
  • Orchestrated 37% yearly order growth in 2024.
  • Drove 35% growth in Ad. Sales from Jan'24 to Dec'24.
  • Led vendor price disparity project in the region, resulting in 42% order growth on top tier accounts post-price parity.
  • Optimized Investment Cost Per Order (ICPO) using customers data, leading to PKR 1.7 million savings in 2024.
  • Overseeing 76% yearly order growth in 2025 in Multan city.

City Manager

FOODPANDA (DELIVERY HERO)
04.2020 - 10.2023
  • Led Sales, Account Management and Operation teams in Multan city.
  • Successfully onboarded top city accounts resulted in 20% increase in Revenue Per Order (RPO) and Gross Merchandise Value (GMV).
  • Reduced Vendor Fail Rate by 4% in 2022 through effective Account Management and operational excellence.
  • Generated over PKR 13 million in Ad. Sales in 2022 through strategic initiatives.
  • Led a nationwide commission renegotiation project, leading to a revenue increase by PKR 8.5 million in H1 2022.

Key Accounts Manager

UBER TECHNOLOGIES INC.
02.2019 - 03.2020
    • Orchestrated driver acquisition and operational performance reporting, driving over 15% month-over-month supply growth through strategic channel leverage.
    • Led and trained franchise and on-ground teams, enhancing signups-activation and first-trip conversion rates by more than 12%.
    • Implemented robust operational compliance across rider hubs, significantly reducing fraud.

City Operations Executive

UBER TECHNOLOGIES INC.
05.2018 - 02.2019
  • Successfully launched Uber Mini and Auto in Multan, expanding service offerings.

  • Improved monthly successful trips rate by 14% post-launch through operational efficiency.
  • Maintained 100% supply fulfillment through effective driver acquisition and retention strategies.

Education

MBA - Marketing

National University of Computer & Emerging Sciences (FAST)
Lahore
01.2017

BBA - Finance

University of Southern Punjab
Multan
01.2014

Skills

  • GROWTH HACKING
  • TEAM MANAGEMENT
  • BUSINESS DEVELOPMENT
  • PROJECT MANAGEMENT
  • OPERATIONS EXCELLENCE
  • DATA ANALYTICS

Software

Tableau

Salesforce

Looker Studio

SQL

Timeline

Lead - Account Management

FOODPANDA (DELIVERY HERO)
10.2023 - Current

City Manager

FOODPANDA (DELIVERY HERO)
04.2020 - 10.2023

Key Accounts Manager

UBER TECHNOLOGIES INC.
02.2019 - 03.2020

City Operations Executive

UBER TECHNOLOGIES INC.
05.2018 - 02.2019

MBA - Marketing

National University of Computer & Emerging Sciences (FAST)

BBA - Finance

University of Southern Punjab

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Adil Khalil