Adan Irfan
IT Technical Support
Summary
Dynamic IT Support Specialist with proven expertise at TECHNO SURVEY CONSULTANTS, excelling in software installation and technical support. Recognized for analytical thinking and effective troubleshooting, I successfully managed high call volumes while enhancing system performance and ensuring seamless network connectivity. Committed to delivering exceptional user experiences through proactive problem-solving.
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
1
1
year of professional experience
2
2
Languages
Work History
IT Support Specialist
TECHNO SURVEY CONSULTANTS
04.2024 - Current
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
Education
BBA - Accountant
Dar E Arqam
Lahore, Punjab, Pakistan 05.2001 -
Skills
Software installation
Desktop support
Analytical thinking
Technical support
Data recovery
HOBBIES
TRAVELING
SPORTS
READING BOOKS
Timeline
IT Support Specialist
TECHNO SURVEY CONSULTANTS
04.2024 - Current
BBA - Accountant
Dar E Arqam
05.2001 -
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