Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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ABYAZ KHAN

Alexanderia, VA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience

Work History

Sales Associate

Metro by T-Moblie
Alexandria, VA, United States of America
09.2025 - Current
  • Assisted customers with product selection and service inquiries.
  • Processed sales transactions using point-of-sale systems.
  • Maintained store inventory and organized merchandise displays.
  • Educated customers on mobile plans and device features.
  • Resolved customer complaints with empathy and professionalism.
  • Conducted routine store maintenance to ensure cleanliness and safety.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Participated in promotional events to increase brand awareness.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Crew Member

Dunkin' Donuts
Illinois, Chicago, United States of America
07.2023 - 09.2025
  • Prepared and served coffee and food items to customers accurately.
  • Maintained cleanliness of work areas and equipment throughout shifts.
  • Operated cash register and processed customer transactions efficiently.
  • Assisted in training new crew members on procedures and best practices.
  • Followed food safety guidelines to ensure quality and compliance.
  • Provided friendly customer service by addressing inquiries and concerns promptly.
  • Stocked supplies and organized inventory to support daily operations.
  • Collaborated with team members to ensure smooth workflow during busy periods.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Cashier Team Lead

Phillips 66
Indiana, Chicago, United States of America
04.2022 - 09.2025
  • Supervised cashier staff to ensure smooth operations and excellent customer service.
  • Trained new team members on register procedures and company policies.
  • Managed cash handling and ensured accurate transaction processing daily.
  • Developed schedules to optimize team coverage during peak hours.
  • Conducted regular audits of cash drawers to maintain financial integrity.
  • Implemented inventory control measures to minimize product loss or waste.
  • Collaborated with management on promotions and merchandising strategies in-store.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted with training new cashiers and customer service team members to increase speed of on boarding.
  • Developed strong working relationships with team members to foster collaboration.

Sales Representative Store Manager

Growth Wirless by Verizon
New Orleans, LA, United States of America
03.2025 - 07.2025
  • Assisted customers in selecting wireless plans and devices tailored to their needs.
  • Educated customers on product features, benefits, and usage techniques for devices.
  • Collaborated with team members to create a positive shopping experience for customers.
  • Developed key customer relationships to increase sales.
  • Engaged with customers through active listening to identify their specific needs and preferences.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Created detailed reports on daily, weekly, and monthly sales activity.

Sales Associate

Pita Falafel Mediterranean Drive Thru & Grill
Illinios, Chicago, United States of America
08.2023 - 07.2024
  • Handled customer transactions quickly and accurately at the drive-thru.
  • Assisted with stocking and maintaining inventory.
  • Supported kitchen operations and collaborated with the chief during busy hours.
  • Greeted customers and provided excellent customer service to increase satisfaction and repeat visits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Maintained the cleanliness of the store environment, including the floors and windows.

Crew Member

Dunkin' Donuts
Indiana, Chicago, united
04.2023 - 07.2023
  • Prepared and served coffee and food items to customers accurately.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Worked a flexible schedule and extra shifts to meet business needs.
  • Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Managed inventory levels effectively, reducing stock shortages, and minimizing wastage.
  • Ensured compliance with company policies and procedures while processing transactions effectively.
  • Stocked supplies and organized inventory to support daily operations.
  • Provided friendly customer service by addressing inquiries and concerns promptly.

Crew Member

McDonald's
Illinios, Chicago, United States of America
11.2021 - 01.2022
  • Prepared and served coffee and food items to customers accurately.
  • Maintained cleanliness of work areas and equipment throughout shifts.
  • Operated cash register and processed customer transactions efficiently.
  • Assisted in training new crew members on procedures and best practices.
  • Followed food safety guidelines to ensure quality and compliance.
  • Stocked supplies and organized inventory to support daily operations.
  • Provided friendly customer service by addressing inquiries and concerns promptly.
  • Collaborated with team members to ensure smooth workflow during busy periods.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed customer orders accurately and efficiently at busy drive-thru locations.
  • Handled cash transactions using point-of-sale systems with precision and speed.

Education

GED -

Moraine Valley Community College
Chicago, US.

Skills

  • Customer relationship management
  • Visual merchandising
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Superb time management
  • Sales expertise
  • POS system operation

Languages

Urdu
First Language
English
Advanced (C1)
C1
Spanish
Elementary (A2)
A2
Hindi
Advanced (C1)
C1

Affiliations

Proficient in technical work and computer operations, with a strong problem-solving ability and extensive knowledge of automobiles, including design, performance, and features, skilled in professional car sketching, highlighting creativity and attention to detail, a creative thinker with strong adaptability, supported by strategic skills developed through gaming, and excellent interpersonal abilities, able to build positive relationships quickly and effectively.

Timeline

Sales Associate

Metro by T-Moblie
09.2025 - Current

Sales Representative Store Manager

Growth Wirless by Verizon
03.2025 - 07.2025

Sales Associate

Pita Falafel Mediterranean Drive Thru & Grill
08.2023 - 07.2024

Crew Member

Dunkin' Donuts
07.2023 - 09.2025

Crew Member

Dunkin' Donuts
04.2023 - 07.2023

Cashier Team Lead

Phillips 66
04.2022 - 09.2025

Crew Member

McDonald's
11.2021 - 01.2022

GED -

Moraine Valley Community College
ABYAZ KHAN