Abu Bakar Abdul Rashid
Customer Sales Executive
Lahore
Summary
Ambitious and dedicated professional with a background in Aviation Management and experience in customer relations. Strong management and Team leading skills with a proactive approach to achieving results. Adept at working in dynamic environments and passionate about continuous personal and professional development.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Customer Sales Representative
Elavon
01.2024 - Current
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Managed social media marketing (Meta) campaigns to drive inbound call engagement and customer acquisition.
Customer Sales Representative
IBESTEC
03.2023 - 11.2023
- Provided exceptional customer service and managed client inquiries, aiming to increase customer sales and contribute to revenue growth
- Handled sales processes, maintained accurate records, and upheld professional standards in communication
- Managed approximately 30 incoming calls and emails per day from customers.
Ground Handling Intern
Civil Aviation
06.2022 - 02.2023
- Assisted in ground handling operations, supporting the smooth and efficient movement of passengers and luggage
- Gained hands-on experience with airport protocols, passenger assistance, and aircraft handling procedures
Education
Bachelor's - Aviation Management
University of Management And Technology
Lahore 01.2019 - 01.2023
Intermediate - Computer Science (ICS)
Punjab Group of Colleges
Lahore, PB 01.2017 - 01.2018
Matriculation - Computer Science
Gharnatah International School
Jeddah 01.2015 - 01.2016
Skills
Strong Problem-Solving skills
Highly Adaptive
Strong writing and communication skills
Eager to learn
Strong Work Ethic
Time management
Team work
Personal Information
Age: 25
Timeline
Customer Sales Representative
Elavon
01.2024 - Current
Customer Sales Representative
IBESTEC
03.2023 - 11.2023
Ground Handling Intern
Civil Aviation
06.2022 - 02.2023
Bachelor's - Aviation Management
University of Management And Technology
01.2019 - 01.2023
Intermediate - Computer Science (ICS)
Punjab Group of Colleges
01.2017 - 01.2018
Matriculation - Computer Science
Gharnatah International School
01.2015 - 01.2016