Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Abrar lateef

Hattian Bala

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Waiter's Restaurant Waiter

Work Type

Full Time

Location Preference

On-Site
Location: Hattian Bala , PK
Open to relocation: Yes

Salary Range

₨15000/yr - ₨20000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company Retreats

Summary

Developed customer service and multitasking abilities in high-volume dining environment, now seeking to transition into new field. Skilled in managing guest interactions and resolving issues efficiently. Focused on applying these transferrable skills to contribute effectively in different role.

Friendly and adaptable, with strong passion for customer service. Knowledgeable about food and beverage safety standards and delivering prompt, courteous service. Dedicated to creating memorable dining experiences and contributing to positive team atmosphere.

Overview

2026
2026
years of professional experience

Work History

Waiter's

Shikarpuri Sweet and Beaker
2022 - 08.2025
  • Provided exceptional customer service to enhance dining experience.
  • Efficiently managed multiple tables in high-volume environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Assisted in training new team members on menu and service standards.
  • Processed customer orders accurately using point-of-sale system.
  • Maintained cleanliness and organization of dining area for guest satisfaction.
  • Resolved customer inquiries and complaints with professionalism and empathy.
  • Supported promotional events by coordinating special menu offerings and setups.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Promoted specials or upsold items to increase average check amount.
  • Inspected dishes and utensils for cleanliness.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Education

High School Diploma - Medical

Shaheen Education System Muzaffarabad
Muzaffarabad Azad Jammu Kashmir
10.2021

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Cleanliness
  • Order taking
  • Professional appearance
  • Cash handling
  • Decision-making
  • Order accuracy
  • Table setting
  • Guest relations
  • Service prioritization
  • Menu memorization
  • Fine dining
  • Menu presentation
  • Table bussing
  • Guest relations management
  • Memory retention
  • Tableside service
  • Safe food handling
  • Accurate money handling
  • Food station setup
  • Dining area maintenance
  • Daily specials memorization
  • Upselling techniques
  • Sales techniques
  • Food and beverage pairings
  • Basic math
  • Relationship management
  • Front-of-house display creation
  • Food presentation

Languages

English
Upper intermediate (B2)

Timeline

Waiter's

Shikarpuri Sweet and Beaker
2022 - 08.2025

High School Diploma - Medical

Shaheen Education System Muzaffarabad
Abrar lateef